Nursing Care Index

Sunnybrook Rehabilitation Center

Raleigh, Wake County, North Carolina · CCN 345077 · For-profit (LLC) · part of Sovereign Healthcare Holdings (43 facilities, chain average 3.7 stars)

CMS rates Sunnybrook Rehabilitation Center 1 of 5 overall as of August 2026. 95 certified beds, 85 residents a day on average. 18 citations on record from the current inspection cycles, 2 at immediate jeopardy; 3 fines totalling $50,447.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★☆☆☆☆ 1 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / 3 of 5

Staffing

Total nurse staffing3.6483 hours per resident per day
Registered nurses0.33691 hours per resident per day
Weekend total3.16971 hours per resident per day
Nursing staff turnover51.5% (registered nurses 70.6%)
Administrators who left2

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-08
complaint survey
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · tag F0678
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2026-06-25
2026-06-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-06-25
2026-06-08 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-25
2026-06-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-25
2026-06-08 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-25
2026-06-08 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-25
2026-06-08 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread No revisit needed
2026-06-25
2025-02-20 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-05
2025-02-20 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has plan of correction
2025-03-05
2024-10-08
complaint survey
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · tag F0625
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-18
2024-06-21
complaint survey
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2024-07-09
2024-06-21
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-07-09
2024-06-21
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-09
2024-06-21
complaint survey
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · tag F0622
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2024-06-07
2024-01-11 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-26
2024-01-11 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · tag F0887
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-26
2024-01-11 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has plan of correction
2024-01-26
2023-08-18
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2023-09-08

Fines and payment denials

DatePenaltyAmount
2026-06-08Fine$27,378
2024-06-21Fine$10,527
2024-02-15Fine$12,542

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Forvis Mazars LLP
Organization
adp of the snf2025-01-01
Hsp Carolina, LLC
Organization
adp of the snf2025-07-02
Sabra Health Care Reit Inc.
Organization
adp of the snf2014-05-01
Southern Healthcare Management LLC
Organization
adp of the snf2025-06-20
Sovereign Carolina Disbursements, LLC
Organization
adp of the snf2014-05-01
Sovereign Carolina Holdings LLC
Organization
direct ownership interest2014-03-06
Cronquist 2015 Family Tr
Organization
indirect ownership interest2015-12-31
John J Notermann Business Tr
Organization
indirect ownership interest2017-11-12
Southern Healthcare Management LLC
Organization
operational/managerial control2014-05-01
Chery, Dawn
Individual
adp of the snf2017-06-08
Cronquist, Royce
Individual
adp of the snf2018-02-01
Jackson, Christina
Individual
adp of the snf2026-03-16
Kaar, Susan
Individual
adp of the snf2014-05-01
Kelly, Michelle
Individual
adp of the snf2018-02-01
Kerley, Steven
Individual
adp of the snf2021-09-01
Mangine, John
Individual
adp of the snf2014-05-01
Melton, Donald
Individual
adp of the snf2014-05-01
Notermann, William
Individual
adp of the snf2023-06-15
O Brien, Patrick
Individual
adp of the snf2017-09-01
Mangine, John
Individual
indirect ownership interest2014-05-01
Notermann, Brenda
Individual
individual is an owner, partner or trustee of any adp of the snf2025-07-02
Chery, Dawn
Individual
managing control - governing body2017-06-08
Kaar, Susan
Individual
managing control - governing body2014-05-01
Kerley, Steven
Individual
managing control - governing body2021-09-01
Cronquist, Royce
Individual
operational/managerial control2018-02-01
Jackson, Christina
Individual
operational/managerial control2026-03-16
Mangine, John
Individual
operational/managerial control2014-05-01
Melton, Donald
Individual
operational/managerial control2014-05-01
Notermann, William
Individual
operational/managerial control2023-06-15
O Brien, Patrick
Individual
operational/managerial control2017-09-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Wake County.