Westchester Manor At Providence Place
High Point, Guilford County, North Carolina · CCN 345090 · Non-profit (Corporation) · part of Everyage Senior Living (3 facilities, chain average 4.3 stars)
CMS rates Westchester Manor At Providence Place 3 of 5 overall as of August 2026. 129 certified beds, 119 residents a day on average. 7 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $8,018.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 1 / 2 of 5 |
Staffing
| Total nurse staffing | 4.84473 hours per resident per day |
|---|---|
| Registered nurses | 0.48859 hours per resident per day |
| Weekend total | 4.6995 hours per resident per day |
| Nursing staff turnover | 39.5% (registered nurses 42.9%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-07-24 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · tag F0809 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-24 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-24 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-24 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2024-05-23 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-06-11 |
| 2024-05-23 complaint survey |
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2024-06-10 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-05-23 | Fine | $8,018 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Everyage Organization | 5% or greater security interest | — | 2024-10-01 |
| Everyage Organization | adp of the snf | — | 2026-01-02 |
| Everyage Organization | operational/managerial control | — | 2024-10-01 |
| Abernethy, Julius Individual | adp of the snf | — | 2024-10-01 |
| Alcorn, Gregory Individual | adp of the snf | — | 2024-10-01 |
| Bolick, Lawrence Individual | adp of the snf | — | 2024-10-01 |
| Branch, Anthony Individual | adp of the snf | — | 2024-10-01 |
| Clapp, Kenneth Individual | adp of the snf | — | 2025-10-01 |
| Cutts, Dawn Individual | adp of the snf | — | 2024-10-01 |
| Erdman, Charles Individual | adp of the snf | — | 2024-10-01 |
| Gilliam, Jeffrey J Individual | adp of the snf | — | 2024-10-01 |
| Gray, Paul Individual | adp of the snf | — | 2024-10-01 |
| Horton, Michelle Individual | adp of the snf | — | 2024-10-01 |
| Howell, Parker Individual | adp of the snf | — | 2024-10-01 |
| Maddox, Lamont Individual | adp of the snf | — | 2024-10-01 |
| March, Mills Individual | adp of the snf | — | 2024-10-01 |
| Niles, Maria Individual | adp of the snf | — | 2024-10-01 |
| Slade-Hartman, Venezela Individual | adp of the snf | — | 2024-10-01 |
| Smith, Shane Individual | adp of the snf | — | 2024-10-01 |
| Stone, Susan Individual | adp of the snf | — | 2025-10-01 |
| Street, Jody Individual | adp of the snf | — | 2024-10-01 |
| Sullivan, Diana Individual | adp of the snf | — | 2024-10-01 |
| Thie, Ronald Individual | adp of the snf | — | 2024-10-01 |
| Tobin, Cory Individual | adp of the snf | — | 2024-10-01 |
| Wiley, Margaret Individual | adp of the snf | — | 2024-10-01 |
| Wood, Kathy Individual | adp of the snf | — | 2024-10-01 |
| Abernethy, Julius Individual | corporate director | — | 2022-10-01 |
| Alcorn, Gregory Individual | corporate director | — | 2021-10-01 |
| Bolick, Lawrence Individual | corporate director | — | 2020-10-01 |
| Branch, Anthony Individual | corporate director | — | 2017-10-01 |
| Clapp, Kenneth Individual | corporate director | — | 2025-10-01 |
| Erdman, Charles Individual | corporate director | — | 2024-10-01 |
| Gilliam, Jeffrey J Individual | corporate director | — | 2020-10-01 |
| Gray, Paul Individual | corporate director | — | 2023-10-01 |
| Horton, Michelle Individual | corporate director | — | 2022-10-01 |
| Howell, Parker Individual | corporate director | — | 2013-10-01 |
| Maddox, Lamont Individual | corporate director | — | 2024-10-01 |
| March, Mills Individual | corporate director | — | 2017-10-01 |
| Smith, Shane Individual | corporate director | — | 2022-10-01 |
| Stone, Susan Individual | corporate director | — | 2025-10-01 |
| Street, Jody Individual | corporate director | — | 2023-10-01 |
| Sullivan, Diana Individual | corporate director | — | 2024-10-01 |
| Thie, Ronald Individual | corporate director | — | 2015-10-01 |
| Tobin, Cory Individual | corporate director | — | 2020-10-01 |
| Wiley, Margaret Individual | corporate director | — | 2018-10-01 |
| Wood, Kathy Individual | corporate director | — | 2024-10-01 |
| Jones, Tammy Individual | corporate officer | — | 2023-02-01 |
| Reimann, Aimee Individual | corporate officer | — | 2013-06-01 |
| Sloan, Heather Individual | corporate officer | — | 2025-04-12 |
| Syria, Lee Individual | corporate officer | — | 2012-10-01 |
| Syria, Lee Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-10-02 |
| Abernethy, Julius Individual | managing control - governing body | — | 2024-10-01 |
| Alcorn, Gregory Individual | managing control - governing body | — | 2024-10-01 |
| Bolick, Lawrence Individual | managing control - governing body | — | 2024-10-01 |
| Branch, Anthony Individual | managing control - governing body | — | 2024-10-01 |
| Clapp, Kenneth Individual | managing control - governing body | — | 2025-10-01 |
| Erdman, Charles Individual | managing control - governing body | — | 2024-10-01 |
| Gilliam, Jeffrey J Individual | managing control - governing body | — | 2024-10-01 |
| Gray, Paul Individual | managing control - governing body | — | 2024-10-01 |
| Horton, Michelle Individual | managing control - governing body | — | 2024-10-01 |
| Howell, Parker Individual | managing control - governing body | — | 2024-10-01 |
| Jones, Tammy Individual | managing control - governing body | — | 2023-02-01 |
| Maddox, Lamont Individual | managing control - governing body | — | 2024-10-01 |
| March, Mills Individual | managing control - governing body | — | 2024-10-01 |
| Reimann, Aimee Individual | managing control - governing body | — | 2023-06-01 |
| Smith, Shane Individual | managing control - governing body | — | 2024-10-01 |
| Stone, Susan Individual | managing control - governing body | — | 2025-10-01 |
| Street, Jody Individual | managing control - governing body | — | 2024-10-01 |
| Sullivan, Diana Individual | managing control - governing body | — | 2024-10-01 |
| Syria, Lee Individual | managing control - governing body | — | 2012-10-01 |
| Thie, Ronald Individual | managing control - governing body | — | 2024-10-01 |
| Tobin, Cory Individual | managing control - governing body | — | 2024-10-01 |
| Wiley, Margaret Individual | managing control - governing body | — | 2024-10-01 |
| Wood, Kathy Individual | managing control - governing body | — | 2024-10-01 |
| Cutts, Dawn Individual | operational/managerial control | — | 2024-10-01 |
| Jones, Tammy Individual | operational/managerial control | — | 2024-10-01 |
| Niles, Maria Individual | operational/managerial control | — | 2024-10-31 |
| Reimann, Aimee Individual | operational/managerial control | — | 2024-10-01 |
| Syria, Lee Individual | operational/managerial control | — | 2024-10-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Westchester Manor At Providence Place.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Guilford County.