Nursing Care Index

Zebulon Rehabilitation Center

Zebulon, Wake County, North Carolina · CCN 345104 · For-profit (Corporation) · part of Sovereign Healthcare Holdings (43 facilities, chain average 3.7 stars)

CMS rates Zebulon Rehabilitation Center 4 of 5 overall as of August 2026. 60 certified beds, 57 residents a day on average. 11 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 5 of 5

Staffing

Total nurse staffing3.56919 hours per resident per day
Registered nurses0.38495 hours per resident per day
Weekend total3.34516 hours per resident per day
Nursing staff turnover37%
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-07-24 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-07
2025-07-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-07
2024-06-27 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-12
2024-06-27 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-12
2023-03-31 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-04-27
2023-03-31 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-27
2023-03-31 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-27
2023-03-31 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-27
2023-03-31 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · tag F0806
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-27
2023-03-31 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · tag F0867
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-27
2023-03-31 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has plan of correction
2023-04-27

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Forvis Mazars LLP
Organization
adp of the snf2025-01-01
Hsp Carolina, LLC
Organization
adp of the snf2025-07-02
Southern Healthcare Management LLC
Organization
adp of the snf2025-07-02
Sovereign Carolina Disbursements, LLC
Organization
adp of the snf2014-05-01
Sovereign Carolina Holdings LLC
Organization
direct ownership interest2014-03-06
Cronquist 2015 Family Tr
Organization
indirect ownership interest2015-12-31
John J Notermann Business Tr
Organization
indirect ownership interest2017-11-12
Southern Healthcare Management LLC
Organization
operational/managerial control2014-05-01
Chery, Dawn
Individual
adp of the snf2017-06-08
Cronquist, Royce
Individual
adp of the snf2018-02-01
Ghannam, Waseem
Individual
adp of the snf2026-05-01
Kaar, Susan
Individual
adp of the snf2014-05-01
Kelly, Michelle
Individual
adp of the snf2018-02-01
Mangine, John
Individual
adp of the snf2014-05-01
Melton, Donald
Individual
adp of the snf2014-05-01
Notermann, William
Individual
adp of the snf2023-06-15
Peck, Robert
Individual
adp of the snf2026-06-29
Skillen, Gabriella
Individual
adp of the snf2023-06-08
Mangine, John
Individual
indirect ownership interest2014-05-01
Notermann, Brenda
Individual
individual is an owner, partner or trustee of any adp of the snf2025-07-02
Chery, Dawn
Individual
managing control - governing body2017-06-08
Kaar, Susan
Individual
managing control - governing body2014-05-01
Peck, Robert
Individual
managing control - governing body2026-06-29
Cronquist, Royce
Individual
operational/managerial control2018-02-01
Ghannam, Waseem
Individual
operational/managerial control2026-05-01
Mangine, John
Individual
operational/managerial control2014-05-01
Melton, Donald
Individual
operational/managerial control2014-05-01
Skillen, Gabriella
Individual
operational/managerial control2023-06-08

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Wake County.