Nursing Care Index

Trinity Ridge

Hickory, Catawba County, North Carolina · CCN 345106 · Non-profit (Corporation) · part of Lutheran Services Carolinas (9 facilities, chain average 4.2 stars)

CMS rates Trinity Ridge 5 of 5 overall as of August 2026. 120 certified beds, 111 residents a day on average. 5 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★★ 5 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay1 / 3 of 5

Staffing

Total nurse staffing4.56999 hours per resident per day
Registered nurses0.96222 hours per resident per day
Weekend total4.08316 hours per resident per day
Nursing staff turnover40.1% (registered nurses 21.7%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-18 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has plan of correction
2026-07-02
2025-03-27 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-16
2025-03-27 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-17
2025-03-27 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-16
2023-11-29
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2023-08-21

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Lsa Management, Inc.
Organization
adp of the snf2025-04-25
Lutheran Home Hickory West Property, Inc.
Organization
adp of the snf2025-04-14
Lsa Management, Inc.
Organization
operational/managerial control2004-11-04
Lutheran Home Hickory West Property, Inc.
Organization
operational/managerial control1988-04-05
Lsa Management, Inc.
Organization
trustee of the snf2004-11-04
Lutheran Services For The Aging, Inc.
Organization
trustee of the snf2004-10-01
Corder, John
Individual
adp of the snf2012-10-01
Huffman, Hannah
Individual
adp of the snf2018-10-28
Nickerson, Kirby
Individual
adp of the snf2012-06-25
Smith, Kesha
Individual
adp of the snf2012-10-01
Smith, Kesha
Individual
corporate director2023-09-08
Maddry, Karen
Individual
corporate officer2012-10-01
Nickerson, Kirby
Individual
corporate officer2012-10-01
Goins, Ted
Individual
managing control - governing body2004-10-01
Herman, Richard
Individual
managing control - governing body2021-06-01
Nelson, Douglas
Individual
managing control - governing body2022-09-21
Corder, John
Individual
operational/managerial control2012-10-01
Goins, Ted
Individual
operational/managerial control2004-10-01
Huffman, Hannah
Individual
operational/managerial control2018-10-28
Smith, Kesha
Individual
operational/managerial control2004-10-01
Goins, Ted
Individual
trustee of the snf2004-10-01
Herman, Richard
Individual
trustee of the snf2021-06-01
Nelson, Douglas
Individual
trustee of the snf2022-09-01
Nickerson, Kirby
Individual
trustee of the snf2012-06-25

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Catawba County.