Trinity Village
Hickory, Catawba County, North Carolina · CCN 345152 · Non-profit (Corporation) · part of Lutheran Services Carolinas (9 facilities, chain average 4.2 stars)
CMS rates Trinity Village 5 of 5 overall as of August 2026. 104 certified beds, 98 residents a day on average. 5 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $8,512.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 2 / 3 of 5 |
Staffing
| Total nurse staffing | 6.50399 hours per resident per day |
|---|---|
| Registered nurses | 1.1151 hours per resident per day |
| Weekend total | 5.86456 hours per resident per day |
| Nursing staff turnover | 28.1% (registered nurses 18.5%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-01 |
| 2026-03-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-03 |
| 2026-03-11 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-01 |
| 2024-04-23 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2024-01-03 |
| 2024-04-23 complaint survey |
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2024-01-03 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-04-23 | Fine | $8,512 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Lsa Management, Inc. Organization | adp of the snf | — | 2025-05-01 |
| Lutheran Home Hickory West Property, Inc. Organization | adp of the snf | — | 2025-05-01 |
| Lsa Management, Inc. Organization | operational/managerial control | — | 2004-10-01 |
| Lutheran Home Hickory West Property, Inc. Organization | operational/managerial control | — | 2004-10-01 |
| Lutheran Services For The Aging, Inc. Organization | operational/managerial control | — | 2004-10-01 |
| Lutheran Services For The Aging, Inc. Organization | trustee of the snf | — | 2004-10-01 |
| Desantis, Michael Individual | adp of the snf | — | 1995-07-03 |
| Hendren, Kendra Individual | adp of the snf | — | 2024-01-01 |
| Nickerson, Kirby Individual | adp of the snf | — | 2012-10-01 |
| Smith, Kesha Individual | adp of the snf | — | 2012-10-01 |
| Smith, Kesha Individual | corporate director | — | 2012-10-01 |
| Maddry, Karen Individual | corporate officer | — | 2007-04-30 |
| Nelson, Douglas Individual | corporate officer | — | 2022-09-01 |
| Nickerson, Kirby Individual | corporate officer | — | 2012-10-01 |
| Goins, Ted Individual | managing control - governing body | — | 2004-10-01 |
| Herman, Richard Individual | managing control - governing body | — | 2021-06-01 |
| Maddry, Karen Individual | managing control - governing body | — | 2007-04-30 |
| Desantis, Michael Individual | operational/managerial control | — | 1995-07-03 |
| Goins, Ted Individual | operational/managerial control | — | 2004-10-01 |
| Hendren, Kendra Individual | operational/managerial control | — | 2024-01-01 |
| Nelson, Douglas Individual | operational/managerial control | — | 2022-09-01 |
| Nickerson, Kirby Individual | operational/managerial control | — | 2012-10-01 |
| Smith, Kesha Individual | operational/managerial control | — | 2012-10-01 |
| Goins, Ted Individual | trustee of the snf | — | 2004-10-01 |
| Herman, Richard Individual | trustee of the snf | — | 2021-06-01 |
| Nelson, Douglas Individual | trustee of the snf | — | 2022-09-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Trinity Village.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Catawba County.