Life Care Center Of Banner Elk
Banner Elk, Avery County, North Carolina · CCN 345203 · For-profit (Corporation) · part of Life Care Centers Of America (194 facilities, chain average 3.4 stars)
CMS rates Life Care Center Of Banner Elk 4 of 5 overall as of August 2026. 118 certified beds, 66 residents a day on average. 7 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 4 / 3 of 5 |
Staffing
| Total nurse staffing | 3.18246 hours per resident per day |
|---|---|
| Registered nurses | 0.4149 hours per resident per day |
| Weekend total | 2.95589 hours per resident per day |
| Nursing staff turnover | 17.6% (registered nurses 28.6%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-08-06 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2025-08-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2025-08-06 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2024-08-21 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-12 |
| 2024-08-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-12 |
| 2024-08-21 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-12 |
| 2023-05-24 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-06-12 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Life Care Centers Of America, Inc. Organization | adp of the snf | — | 2025-03-10 |
| Developers Investment Company Inc. Organization | direct ownership interest | — | 2015-08-24 |
| Developers Investment Company Inc. Organization | operational/managerial control | — | 2015-08-24 |
| Life Care Centers Of America, Inc. Organization | operational/managerial control | — | 2015-09-30 |
| Barker, Joseph Individual | adp of the snf | — | 2025-03-10 |
| Kilpatrick, Lynn Individual | adp of the snf | — | 2025-03-10 |
| Preston, Forrest Individual | adp of the snf | — | 2000-08-31 |
| Cross, Cindy Individual | corporate officer | — | 2015-09-30 |
| Henry, Terry Individual | corporate officer | — | 2015-09-30 |
| Lay, Lisa Individual | corporate officer | — | 2018-02-09 |
| Swanker, Richard Individual | corporate officer | — | 2015-09-30 |
| Thurmond, Joan Individual | corporate officer | — | 2015-09-30 |
| Preston, Forrest Individual | indirect ownership interest | — | 2015-08-24 |
| Kilpatrick, Lynn Individual | managing control - governing body | — | 2013-12-18 |
| Laws, Brandy Individual | managing control - governing body | — | 2025-01-20 |
| Solomon, Jennifer Individual | managing control - governing body | — | 2019-05-01 |
| Barker, Joseph Individual | operational/managerial control | — | 2022-09-01 |
| Fletcher, Todd Individual | operational/managerial control | — | 2024-12-13 |
| Kilpatrick, Lynn Individual | operational/managerial control | — | 2013-12-18 |
| Laws, Brandy Individual | operational/managerial control | — | 2025-01-20 |
| Preston, Aubrey Individual | operational/managerial control | — | 2024-12-13 |
| Solomon, Jennifer Individual | operational/managerial control | — | 2019-05-01 |
| Ziegler, James Individual | operational/managerial control | — | 2024-12-13 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Life Care Center Of Banner Elk.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Avery County.