Monroe Rehabilitation Center
Monroe, Union County, North Carolina · CCN 345254 · For-profit (LLC) · part of Sovereign Healthcare Holdings (43 facilities, chain average 3.7 stars)
CMS rates Monroe Rehabilitation Center 2 of 5 overall as of August 2026. 147 certified beds, 114 residents a day on average. 21 citations on record from the current inspection cycles, 1 at immediate jeopardy; 4 fines totalling $61,174 and 1 payment denial.
On record
- Abuse icon. CMS marks this facility for a citation of abuse that led to harm, or a repeated potential for it, within the recent inspection cycles.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 4 / 3 of 5 |
Staffing
| Total nurse staffing | 3.58515 hours per resident per day |
|---|---|
| Registered nurses | 0.51205 hours per resident per day |
| Weekend total | 3.1017 hours per resident per day |
| Nursing staff turnover | 52.9% (registered nurses 68.8%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-19 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-07 |
| 2025-09-30 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-10-01 |
| 2025-09-30 complaint survey |
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · tag F0925 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-01 |
| 2025-09-30 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2025-09-08 |
| 2025-04-17 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
J Immediate jeopardy to resident health or safety; isolated | Past Non-Compliance 2025-04-10 |
| 2025-01-08 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2024-11-02 |
| 2025-01-08 complaint survey |
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-08 complaint survey |
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-08 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-08 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-08 complaint survey |
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · tag F0925 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-08 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · tag F0575 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has plan of correction 2025-02-10 |
| 2025-01-08 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2025-02-10 |
| 2023-06-08 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-06 |
| 2023-06-08 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-06 |
| 2023-06-08 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · tag F0805 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-06 |
| 2023-06-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-07-06 |
| 2023-06-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-07-06 |
| 2023-06-08 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2023-07-06 |
| 2023-06-08 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · tag F0625 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2023-07-06 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-30 | Fine | $28,243 |
| 2025-04-17 | Fine | $16,985 |
| 2025-01-22 | Payment denial for 7 days from 2025-04-22 | — |
| 2025-01-22 | Fine | $4,246 |
| 2025-01-08 | Fine | $11,700 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Hsp Carolina, LLC Organization | 5% or greater security interest | — | 2014-05-01 |
| Forvis Mazars LLP Organization | adp of the snf | — | 2025-01-01 |
| Hsp Carolina, LLC Organization | adp of the snf | — | 2025-05-28 |
| Sabra Health Care Reit Inc. Organization | adp of the snf | — | 2014-05-01 |
| Southern Healthcare Management LLC Organization | adp of the snf | — | 2025-05-28 |
| Sovereign Carolina Disbursements, LLC Organization | adp of the snf | — | 2014-05-01 |
| Sovereign Carolina Holdings LLC Organization | direct ownership interest | — | 2014-03-06 |
| Cronquist 2015 Family Tr Organization | indirect ownership interest | — | 2015-12-31 |
| John J Notermann Business Tr Organization | indirect ownership interest | — | 2017-11-12 |
| Southern Healthcare Management LLC Organization | operational/managerial control | — | 2014-05-01 |
| Chery, Dawn Individual | adp of the snf | — | 2017-06-08 |
| Cronquist, Royce Individual | adp of the snf | — | 2018-02-01 |
| Ghannam, Waseem Individual | adp of the snf | — | 2025-06-01 |
| Kaar, Susan Individual | adp of the snf | — | 2014-05-01 |
| Karstetter, Bryce Individual | adp of the snf | — | 2024-06-17 |
| Kelly, Michelle Individual | adp of the snf | — | 2018-02-01 |
| Mangine, John Individual | adp of the snf | — | 2014-05-01 |
| Melton, Donald Individual | adp of the snf | — | 2014-05-01 |
| Peck, Robert Individual | adp of the snf | — | 2026-06-29 |
| Mangine, John Individual | indirect ownership interest | — | 2014-05-01 |
| Notermann, Brenda Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-04-15 |
| Chery, Dawn Individual | managing control - governing body | — | 2017-06-08 |
| Kaar, Susan Individual | managing control - governing body | — | 2014-05-01 |
| Peck, Robert Individual | managing control - governing body | — | 2026-06-29 |
| Cronquist, Royce Individual | operational/managerial control | — | 2018-02-01 |
| Ghannam, Waseem Individual | operational/managerial control | — | 2025-06-01 |
| Karstetter, Bryce Individual | operational/managerial control | — | 2024-06-17 |
| Kelly, Michelle Individual | operational/managerial control | — | 2018-02-01 |
| Mangine, John Individual | operational/managerial control | — | 2014-05-01 |
| Melton, Donald Individual | operational/managerial control | — | 2014-05-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Monroe Rehabilitation Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Union County.