Cleveland Pines
Shelby, Cleveland County, North Carolina · CCN 345282 · For-profit (Corporation) · part of Atrium Health (5 facilities, chain average 3.2 stars)
CMS rates Cleveland Pines 3 of 5 overall as of August 2026. 120 certified beds, 102 residents a day on average. 13 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 5 / 2 of 5 |
Staffing
| Total nurse staffing | 2.95509 hours per resident per day |
|---|---|
| Registered nurses | 0.31333 hours per resident per day |
| Weekend total | 2.00913 hours per resident per day |
| Nursing staff turnover | 43.3% (registered nurses 41.7%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-11-18 | Provide appropriate foot care. Quality of Life and Care Deficiencies · tag F0687 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-16 |
| 2025-11-18 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-16 |
| 2025-11-18 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-16 |
| 2025-11-18 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-16 |
| 2025-11-18 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-16 |
| 2025-11-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-16 |
| 2024-07-18 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-08-30 |
| 2024-07-18 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-15 |
| 2024-07-18 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-15 |
| 2024-07-18 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-15 |
| 2023-03-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-04-30 |
| 2023-03-23 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-30 |
| 2023-03-23 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-30 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Advocate Health Inc. Organization | adp of the snf | — | 2025-07-29 |
| Atrium Health Inc. Organization | adp of the snf | — | 2025-07-29 |
| Broad River Rehabilitation Organization | adp of the snf | — | 2025-07-29 |
| Optimed Hospitalists Organization | adp of the snf | — | 2025-07-29 |
| Pro Diversity Partners, LLC Organization | adp of the snf | — | 2025-07-29 |
| Advocate Health Inc. Organization | operational/managerial control | — | 2022-12-02 |
| Atrium Health Inc. Organization | operational/managerial control | — | 2020-10-09 |
| Broad River Rehabilitation Organization | operational/managerial control | — | 2023-06-01 |
| Optimed Hospitalists Organization | operational/managerial control | — | 2017-12-22 |
| Pro Diversity Partners, LLC Organization | operational/managerial control | — | 2021-08-01 |
| The Charlotte-Mecklenburg Hospital Authority Organization | operational/managerial control | — | 2020-02-01 |
| Dotson, Kathryn Individual | adp of the snf | — | 2020-02-01 |
| Murray, Robert Individual | adp of the snf | — | 2024-01-16 |
| Ball, Rodney Individual | corporate officer | — | 2023-02-01 |
| Haynes, Kenneth Individual | corporate officer | — | 2019-12-20 |
| Ball, Rodney Individual | managing control - governing body | — | 2023-08-30 |
| Haynes, Kenneth Individual | managing control - governing body | — | 2019-06-21 |
| Rissmiller, Scott Individual | managing control - governing body | — | 2019-06-21 |
| Dotson, Kathryn Individual | operational/managerial control | — | 2020-02-01 |
| Murray, Robert Individual | operational/managerial control | — | 2024-01-16 |
| Ball, Rodney Individual | trustee of the snf | — | 2023-08-30 |
| Haynes, Kenneth Individual | trustee of the snf | — | 2019-06-21 |
| Rissmiller, Scott Individual | trustee of the snf | — | 2019-06-21 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Cleveland Pines.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Cleveland County.