Highland House Rehabilitation And Healthcare
Fayetteville, Cumberland County, North Carolina · CCN 345353 · For-profit (LLC) · part of Liberty Senior Living (37 facilities, chain average 2.8 stars)
CMS rates Highland House Rehabilitation And Healthcare 2 of 5 overall as of August 2026. 106 certified beds, 97 residents a day on average. 14 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★☆☆☆☆ 1 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / 1 of 5 |
Staffing
| Total nurse staffing | 3.49665 hours per resident per day |
|---|---|
| Registered nurses | 0.28397 hours per resident per day |
| Weekend total | 3.18025 hours per resident per day |
| Nursing staff turnover | 68.4% (registered nurses 83.3%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-13 complaint survey |
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2026-03-13 complaint survey |
Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2026-03-13 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2026-03-13 complaint survey |
Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · tag F0685 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2026-03-13 complaint survey |
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2026-03-13 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2024-12-19 complaint survey |
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · tag F0561 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-21 |
| 2024-12-19 complaint survey |
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-21 |
| 2024-12-19 complaint survey |
Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-21 |
| 2024-12-19 complaint survey |
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-21 |
| 2024-12-19 complaint survey |
Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-21 |
| 2024-12-19 complaint survey |
Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · tag F0567 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2025-01-22 |
| 2023-08-24 complaint survey |
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-19 |
| 2023-08-24 complaint survey |
Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · tag F0660 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-19 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Liberty Healthcare Management Inc. Organization | adp of the snf | — | 2025-04-29 |
| Liberty Healthcare Properties Of Highland House, LLC Organization | adp of the snf | — | 2025-04-29 |
| Liberty Real Properties IV LLC Organization | adp of the snf | — | 2025-04-29 |
| Long Term Care Management Services LLC Organization | adp of the snf | — | 2025-04-29 |
| Calcutt, Joseph Individual | adp of the snf | — | 2025-04-29 |
| Drake, Tonya Individual | adp of the snf | — | 2026-04-20 |
| Gonzalez, Jose Individual | adp of the snf | — | 2026-06-26 |
| Miller, Robert Individual | adp of the snf | — | 2025-04-29 |
| Wilson, Jeffrey Individual | adp of the snf | — | 2025-04-29 |
| Miller, Robert Individual | corporate director | — | 2025-04-29 |
| Calcutt, Joseph Individual | corporate officer | — | 2022-10-01 |
| Purifoy, Penny Individual | corporate officer | — | 2025-04-29 |
| Wilson, Jeffrey Individual | corporate officer | — | 2022-10-01 |
| Mcneill, John Individual | limited partnership interest | — | 2025-04-29 |
| Drake, Tonya Individual | operational/managerial control | — | 2025-04-29 |
| Mcneill, Robert Individual | trustee of the snf | — | 2025-04-29 |
| Oliver, Anna Individual | trustee of the snf | — | 2025-04-29 |
| Purvis, Jenny Individual | trustee of the snf | — | 2025-04-29 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Highland House Rehabilitation And Healthcare.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Cumberland County.