Shoreland Health Care And Retirement Center Inc.
Whiteville, Columbus County, North Carolina · CCN 345397 · For-profit (LLC) · part of Liberty Senior Living (37 facilities, chain average 2.8 stars)
CMS rates Shoreland Health Care And Retirement Center Inc. 3 of 5 overall as of August 2026. 89 certified beds, 83 residents a day on average. 10 citations on record from the current inspection cycles; 1 fine totalling $5,077.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★☆☆☆☆ 1 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 1 / 4 of 5 |
Staffing
| Total nurse staffing | 3.42418 hours per resident per day |
|---|---|
| Registered nurses | 0.31969 hours per resident per day |
| Weekend total | 3.1664 hours per resident per day |
| Nursing staff turnover | 72.5% (registered nurses 62.5%) |
| Administrators who left | 2 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-26 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-26 complaint survey |
Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-26 | Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · tag F0790 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-26 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-20 |
| 2024-12-19 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2024-11-15 |
| 2023-10-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-06 |
| 2023-10-19 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-06 |
| 2023-10-19 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · tag F0636 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2023-11-06 |
| 2023-10-19 | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · tag F0638 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2023-11-06 |
| 2023-10-19 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2023-11-06 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-12-19 | Fine | $5,077 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| John A Mcneill Jr 2012 Irrv Tr Organization | adp of the snf | — | 2026-03-23 |
| Liberty Healthcare Group LLC Organization | adp of the snf | — | 2026-03-23 |
| Liberty Healthcare Management Inc. Organization | adp of the snf | — | 2025-04-29 |
| Liberty Healthcare Properties Of Shoreland, LLC Organization | adp of the snf | — | 2025-04-29 |
| Liberty Long Term Care LLC Organization | adp of the snf | — | 2026-03-23 |
| Liberty Real Properties, LLC Organization | adp of the snf | — | 2025-04-29 |
| Long Term Care Management Services LLC Organization | adp of the snf | — | 2025-04-29 |
| Ronald B. And Cynthia J. Mcneill 2013 Irrevocable Trust Organization | adp of the snf | — | 2026-03-23 |
| Liberty Healthcare Management Inc. Organization | operational/managerial control | — | 2025-04-29 |
| Mcneill, John Individual | 5% or greater direct ownership interest | — | 1998-04-01 |
| Mcneill, Ronald Individual | 5% or greater direct ownership interest | — | 1998-04-01 |
| Ayers, Tracy Individual | adp of the snf | — | 2025-12-23 |
| Calcutt, Joseph Individual | adp of the snf | — | 2025-04-29 |
| Mcneill, John Individual | adp of the snf | — | 2025-04-29 |
| Mcneill, Ronald Individual | adp of the snf | — | 2025-04-29 |
| Miller, Robert Individual | adp of the snf | — | 2025-04-29 |
| Schacht, Erica Individual | adp of the snf | — | 2025-12-23 |
| Wilson, Jeffrey Individual | adp of the snf | — | 2025-04-29 |
| Mcneill, John Individual | corporate director | — | 2006-04-27 |
| Mcneill, Ronald Individual | corporate director | — | 2006-04-27 |
| Miller, Robert Individual | corporate director | — | 2025-04-29 |
| Wilson, Jeffrey Individual | corporate director | — | 2012-10-31 |
| Mcneill, John Individual | corporate officer | — | 2025-04-29 |
| Mcneill, Ronald Individual | corporate officer | — | 2025-04-29 |
| Wilson, Jeffrey Individual | corporate officer | — | 2025-04-29 |
| Oliver, Anna Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2026-03-10 |
| Wilson, Jeffrey Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2026-03-23 |
| Calcutt, Joseph Individual | operational/managerial control | — | 2025-04-29 |
| Wilson, Jeffrey Individual | operational/managerial control | — | 2025-04-29 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Shoreland Health Care And Retirement Center Inc..
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Columbus County.