Nursing Care Index

Brookdale Carriage Club Providence

Charlotte, Mecklenburg County, North Carolina · CCN 345482 · For-profit (Corporation) · part of Brookdale Senior Living (12 facilities, chain average 3.5 stars)

CMS rates Brookdale Carriage Club Providence 5 of 5 overall as of August 2026. 14 certified beds, 8 residents a day on average. 11 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★★ 5 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay— / 5 of 5

Staffing

Total nurse staffing8.54923 hours per resident per day
Registered nurses3.48892 hours per resident per day
Weekend total7.07722 hours per resident per day

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-05-07 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has no plan of correction
2025-04-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-05-01
2025-04-07
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-01
2025-04-07 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-01
2024-02-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-03-15
2024-02-21 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · tag F0867
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-03-15
2024-02-21 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · tag F0806
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-03-15
2024-02-21 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-15
2024-02-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-15
2024-02-21 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-15
2024-02-21 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2024-03-15

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Bkd Fm Holding Company LLC
Organization
5% or greater direct ownership interest100%2011-07-29
Jones Lang Lasalle Multifamily LLC
Organization
5% or greater security interest2017-08-31
American Retirement Corporation
Organization
adp of the snf2025-09-06
Arclp-Charlotte LLC
Organization
adp of the snf1996-05-26
Brookdale Senior Living Communities Inc.
Organization
adp of the snf2023-12-15
Brookdale Senior Living Inc.
Organization
adp of the snf2006-07-26
Febc-Alt Holdings Inc.
Organization
adp of the snf2023-12-15
Febc-Alt Investors LLC
Organization
adp of the snf2023-12-15
Jones Lang Lasalle Incorporated
Organization
adp of the snf2025-09-06
Lbmc PC
Organization
adp of the snf2024-01-01
Walters Financial Services Inc.
Organization
adp of the snf2025-07-22
Brookdale Senior Living Communities Inc.
Organization
direct ownership interest2023-12-15
Brookdale Senior Living Inc.
Organization
indirect ownership interest2006-07-26
Febc-Alt Holdings Inc.
Organization
indirect ownership interest2023-12-15
Febc-Alt Investors LLC
Organization
indirect ownership interest2023-12-15
Arc Managment LLC
Organization
operational/managerial control2007-04-01
Asher, Jordan
Individual
adp of the snf2020-02-24
Clontz, Stephanie
Individual
adp of the snf2025-09-06
Drayton, Claudia
Individual
adp of the snf2024-06-18
Fioravanti, Mark
Individual
adp of the snf2025-04-13
Freed, Victoria
Individual
adp of the snf2019-10-29
Hall, George
Individual
adp of the snf2025-09-06
Hausman, Joshua
Individual
adp of the snf2025-04-24
Mace, Elizabeth
Individual
adp of the snf2024-06-18
Warren, Denise
Individual
adp of the snf2021-10-04
Wielansky, Lee
Individual
adp of the snf2015-04-23
Kaestner, Henry
Individual
indirect ownership interest2025-04-30
Kussow, Dawn
Individual
indirect ownership interest2025-04-30
White, Chadwick
Individual
indirect ownership interest2025-04-30
La Marre, Kevin
Individual
individual is an owner, partner or trustee of any adp of the snf2025-09-06
Bowman, Kevin
Individual
managing control - governing body2021-10-01
Kaestner, Henry
Individual
managing control - governing body2022-03-21
Stengle, Nikolas
Individual
managing control - governing body2025-11-08
White, Chadwick
Individual
managing control - governing body2018-03-09
Clontz, Stephanie
Individual
operational/managerial control2025-06-13
Hall, George
Individual
operational/managerial control2025-08-26
Kaestner, Henry
Individual
operational/managerial control2022-03-01
Kussow, Dawn
Individual
operational/managerial control2024-07-23
La Marre, Kevin
Individual
operational/managerial control2017-01-22
Lewis, Laura
Individual
operational/managerial control2025-07-22
Munoz, Anna
Individual
operational/managerial control2024-02-15
Rutter, Doug
Individual
operational/managerial control2025-07-22
Stengle, Nikolas
Individual
operational/managerial control2025-11-08
White, Chadwick
Individual
operational/managerial control2018-03-09

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Mecklenburg County.