The Stewart Health Center
Charlotte, Mecklenburg County, North Carolina · CCN 345495 · Non-profit (Corporation) · part of Life Care Services (43 facilities, chain average 4.1 stars)
CMS rates The Stewart Health Center 2 of 5 overall as of August 2026. 65 certified beds, 57 residents a day on average. 14 citations on record from the current inspection cycles, 1 at immediate jeopardy; 2 fines totalling $57,971.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 3 / — of 5 |
Staffing
| Total nurse staffing | 5.49798 hours per resident per day |
|---|---|
| Registered nurses | 0.58244 hours per resident per day |
| Weekend total | 5.10176 hours per resident per day |
| Nursing staff turnover | 33.3% (registered nurses 54.5%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-09-23 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
J Immediate jeopardy to resident health or safety; isolated | Deficient, Provider has date of correction 2025-09-24 |
| 2025-05-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-20 |
| 2024-03-07 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-05 |
| 2024-03-07 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · tag F0640 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2024-04-05 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-23 | Fine | $47,444 |
| 2024-03-07 | Fine | $10,527 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| The Cypress Of Charlotte Club Inc. Organization | 5% or greater direct ownership interest | 100% | 1998-09-01 |
| Townebank Organization | 5% or greater mortgage interest | — | 1998-09-01 |
| Lcs Reliance LLC Organization | adp of the snf | — | 2024-01-01 |
| Life Care Services LLC Organization | adp of the snf | — | 2025-04-27 |
| The Cypress Of Charlotte LLC Organization | adp of the snf | — | 2025-04-28 |
| Life Care Services LLC Organization | operational/managerial control | — | 1998-09-01 |
| The Cypress Of Charlotte LLC Organization | operational/managerial control | — | 1998-09-01 |
| Gambino, John Individual | adp of the snf | — | 2025-04-27 |
| Mylly, Caitlin Individual | adp of the snf | — | 2025-04-27 |
| Harrison, Michael Individual | corporate director | — | 2011-09-21 |
| Higgins, Robert Individual | corporate director | — | 2011-09-21 |
| Jenkins, Catherine Individual | corporate director | — | 2026-03-24 |
| Andreasen, Michael Individual | corporate officer | — | 2024-02-15 |
| Lucente, Sarah Individual | managing control - governing body | — | 2026-04-10 |
| Gambino, John Individual | operational/managerial control | — | 2015-09-01 |
| Jensen, Harry Individual | operational/managerial control | — | 2020-08-17 |
| Mylly, Caitlin Individual | operational/managerial control | — | 2025-03-16 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for The Stewart Health Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Mecklenburg County.