Inn At Quail Haven Village

Name: Inn At Quail Haven Village: CMS nursing home record
Creator: Centers for Medicare & Medicaid Services
License: https://www.usa.gov/government-works

Pinehurst, Moore County, North Carolina · CCN 345518 · For-profit (LLC) · part of Liberty Senior Living (37 facilities, chain average 2.8 stars)

CMS rates Inn At Quail Haven Village 4 of 5 overall as of August 2026. 35 certified beds, 48 residents a day on average. 20 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall	★★★★☆ 4 of 5
Health inspections	★★★★☆ 4 of 5
Staffing	★★★★☆ 4 of 5
Quality measures	★★☆☆☆ 2 of 5
Quality: long-stay / short-stay	2 / 2 of 5

Staffing

Total nurse staffing	3.91498 hours per resident per day
Registered nurses	0.57319 hours per resident per day
Weekend total	3.26397 hours per resident per day
Nursing staff turnover	36.8% (registered nurses 0%)

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

Survey	Finding	Severity	Status
2025-06-19	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-07-07
2025-06-19 complaint survey	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-07-07
2025-06-19	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-07-07
2025-06-19	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-07-07
2024-06-05 complaint survey	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602	D No actual harm, with potential for more than minimal harm; isolated	Past Non-Compliance 2023-11-21
2024-06-05 complaint survey	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-06-13
2023-03-23	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	G Actual harm that is not immediate jeopardy; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · tag F0947	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-04-11
2023-03-23	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623	B No actual harm, with potential for minimal harm; pattern	Deficient, Provider has plan of correction 2023-04-11
2023-03-23	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641	B No actual harm, with potential for minimal harm; pattern	Deficient, Provider has plan of correction 2023-04-11

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

Name	Role	Share	Since
Mcneill, John Individual	5% or greater direct ownership interest	50%	2013-11-18
Mcneill, Ronald Individual	5% or greater direct ownership interest	50%	2013-11-18
Miller, Robert Individual	corporate director	—	2024-09-01
Purifoy, Penny Individual	corporate director	—	2013-11-18
Bork, Matthew Individual	operational/managerial control	—	2020-05-04
Calcutt, Joseph Individual	operational/managerial control	—	2013-11-18
Mcneill, Ronald Individual	operational/managerial control	—	2013-11-18
Wilson, Jeffrey Individual	operational/managerial control	—	2013-11-18
Hofstetter, Crystal Individual	w-2 managing employee	—	2022-03-23

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Tell me when this record changes

One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Inn At Quail Haven Village.

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Moore County.