Nursing Care Index

The Shannon Gray Rehabilitation & Recovery Center

Jamestown, Guilford County, North Carolina · CCN 345552 · For-profit (Corporation) · not part of a chain

CMS rates The Shannon Gray Rehabilitation & Recovery Center 3 of 5 overall as of August 2026. 150 certified beds, 101 residents a day on average. 10 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay2 / 3 of 5

Staffing

Total nurse staffing3.82893 hours per resident per day
Registered nurses0.29265 hours per resident per day
Weekend total3.37234 hours per resident per day
Nursing staff turnover56.9% (registered nurses 65%)
Administrators who left2

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has plan of correction
2026-07-24
2026-06-26
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has plan of correction
2026-07-24
2026-06-26 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has plan of correction
2026-07-24
2026-06-26 Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · tag F0565
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has plan of correction
2026-07-24
2025-11-19
complaint survey
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · tag F0627
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2025-04-03 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-30
2025-04-03 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-30
2025-04-03 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · tag F0773
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-30
2025-04-03
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-30
2024-01-11 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-02

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Canyon Management Consultants Inc.
Organization
operational/managerial control2010-03-10
Bennett, Jennifer
Individual
5% or greater direct ownership interest24%2006-06-07
Bennett, Richard
Individual
5% or greater direct ownership interest2006-06-07
Bennett, Sarah
Individual
5% or greater direct ownership interest2010-03-01
Lawver, Melissa
Individual
5% or greater direct ownership interest24%2010-03-01
Bennett, Jennifer
Individual
corporate director2001-03-01
Bennett, Richard
Individual
corporate director2006-06-07
Bennett, Sarah
Individual
corporate director2010-03-01
Lawver, Melissa
Individual
corporate director2010-03-01
Bullins, Vivkie
Individual
w-2 managing employee2012-10-03

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Guilford County.