Nc State Veterans Home - Black Mountain
Black Mountain, Buncombe County, North Carolina · CCN 345558 · For-profit (Corporation) · part of Pruitthealth (95 facilities, chain average 2.9 stars)
CMS rates Nc State Veterans Home - Black Mountain 5 of 5 overall as of August 2026. 100 certified beds, 82 residents a day on average. 13 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $12,759.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / — of 5 |
Staffing
| Total nurse staffing | 5.43167 hours per resident per day |
|---|---|
| Registered nurses | 1.46484 hours per resident per day |
| Weekend total | 4.32615 hours per resident per day |
| Nursing staff turnover | 45.3% (registered nurses 44%) |
| Administrators who left | 2 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-04 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-30 |
| 2025-12-04 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-30 |
| 2025-02-19 complaint survey |
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2024-09-05 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2023-11-30 |
| 2024-09-05 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-01 |
| 2024-09-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-01 |
| 2024-09-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-01 |
| 2024-09-05 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-01 |
| 2024-09-05 complaint survey |
Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-01 |
| 2024-09-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-01 |
| 2024-09-05 | Give residents a notice of rights, rules, services and charges. Resident Rights Deficiencies · tag F0572 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2024-10-01 |
| 2023-05-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-10 |
| 2023-05-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-10 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-09-05 | Fine | $12,759 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Nc Dept Of Miltary And Veterans Affairs Nc Division Of Veteran Aff Organization | 5% or greater direct ownership interest | 100% | 2012-10-01 |
| Nc Dept Of Miltary And Veterans Affairs Nc Division Of Veteran Aff Organization | operational/managerial control | — | 2012-10-01 |
| Banks, Kathleen Individual | adp of the snf | — | 2025-06-24 |
| Jones, Brandee Individual | adp of the snf | — | 2025-07-30 |
| Kutob, Rabi Individual | adp of the snf | — | 2025-07-30 |
| Stephens, Nicole Individual | adp of the snf | — | 2012-10-05 |
| Banks, Kathleen Individual | corporate director | — | 2025-06-24 |
| Banks, Kathleen Individual | operational/managerial control | — | 2012-10-05 |
| Jones, Brandee Individual | operational/managerial control | — | 2025-04-14 |
| Stephens, Nicole Individual | operational/managerial control | — | 2012-10-05 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Nc State Veterans Home - Black Mountain.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Buncombe County.