Nursing Care Index

Otterbein Portage Valley

Pemberville, Wood County, Ohio · CCN 365571 · Non-profit (Corporation) · part of Otterbein Seniorlife (20 facilities, chain average 3.2 stars)

CMS rates Otterbein Portage Valley 4 of 5 overall as of August 2026. 50 certified beds, 46 residents a day on average. 27 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 4 of 5

Staffing

Total nurse staffing3.4562 hours per resident per day
Registered nurses0.88911 hours per resident per day
Weekend total3.08894 hours per resident per day
Nursing staff turnover64.4% (registered nurses 44.4%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-04-15
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-21
2026-04-15
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-21
2025-06-18 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-11
2025-06-18 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-11
2025-06-18
complaint survey
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-11
2025-06-18
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-11
2025-06-18 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-11
2025-03-04
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-21
2025-03-04
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-21
2025-03-04
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-21
2025-01-23
complaint survey
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · tag F0551
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-03
2024-09-10
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-23
2024-09-10
complaint survey
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has plan of correction
2024-09-23
2024-07-23
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-04
2024-05-30
complaint survey
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-10
2024-05-30
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-10
2023-08-07
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-08-25
2022-11-28 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2022-12-22
2022-11-28 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-12-22
2022-11-28 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-22
2022-11-28 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · tag F0561
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-22
2022-11-28 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-22
2022-11-28 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-22
2022-11-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-22
2022-11-28 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-22
2020-01-04 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-01-31
2020-01-04 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-01-31

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Otterbein Lsc, LLC
Organization
5% or greater direct ownership interest100%2016-01-01
Otterbein Home
Organization
5% or greater indirect ownership interest100%2021-12-01
Functional Pathways Of Tennessee LLC
Organization
adp of the snf2025-04-04
Otterbein Home
Organization
adp of the snf2021-12-01
Polaris Pharmacy Services Of Ohio LLC
Organization
adp of the snf2018-12-01
Functional Pathways Of Tennessee LLC
Organization
operational/managerial control2018-12-01
Otterbein Home
Organization
operational/managerial control2021-12-01
Kirkendall, Jessica
Individual
adp of the snf2023-01-03
Pierce, John
Individual
adp of the snf2021-12-01
Powell, Angie
Individual
corporate director2014-11-24
Stephenson, John
Individual
corporate director1982-08-09
Green, James
Individual
corporate officer2005-11-21
Hawkins, Rita
Individual
corporate officer2006-01-16
Miller, Jason
Individual
corporate officer2014-08-04
Wilson, Jill
Individual
corporate officer2009-05-01
Baker, Steve
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Abraham
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Daniel
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Eric
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, Robert
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Paritzky, Jonathan
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Rombro, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Zisek, Todd
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Barbee, Daniel
Individual
managing control - governing body2021-12-01
Benedict, Judy
Individual
managing control - governing body2024-01-01
Bowlus, Marilyn
Individual
managing control - governing body2014-01-01
Godfrey, Mike
Individual
managing control - governing body2024-01-01
Hinds, Norris
Individual
managing control - governing body2021-04-01
Kyllo, Thomas
Individual
managing control - governing body2015-01-01
Loar, Tara
Individual
managing control - governing body2025-01-01
Mckibbin, Katie
Individual
managing control - governing body2023-01-01
App, Lynn
Individual
operational/managerial control2021-12-01
Bartlett, Victoria
Individual
operational/managerial control2021-12-01
Bayliff, Becky
Individual
operational/managerial control2021-12-01
Brownson, William
Individual
operational/managerial control2021-12-01
Burke, Daniel
Individual
operational/managerial control2021-12-01
Coleman, Robert
Individual
operational/managerial control2021-12-01
Fraley, Ralph
Individual
operational/managerial control2021-12-01
Glosser, Heidi
Individual
operational/managerial control2021-12-01
Green, James
Individual
operational/managerial control2021-12-01
Hazelbaker, Tomas
Individual
operational/managerial control2021-12-01
Kirkendall, Jessica
Individual
operational/managerial control2023-01-03
Pierce, John
Individual
operational/managerial control2021-12-01
Vonderhaar, Steve
Individual
operational/managerial control2021-12-01
Barbee, Daniel
Individual
trustee of the snf2021-12-01
Benedict, Judy
Individual
trustee of the snf2024-01-01
Bowlus, Marilyn
Individual
trustee of the snf2014-01-01
Godfrey, Mike
Individual
trustee of the snf2024-01-01
Hinds, Norris
Individual
trustee of the snf2021-04-01
Kyllo, Thomas
Individual
trustee of the snf2015-01-01
Loar, Tara
Individual
trustee of the snf2025-01-01
Mckibbin, Katie
Individual
trustee of the snf2023-01-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Wood County.