Nursing Care Index

Vancrest Of Hicksville

Hicksville, Defiance County, Ohio · CCN 365680 · For-profit (LLC) · part of Vancrest Health Care Centers (13 facilities, chain average 4 stars)

CMS rates Vancrest Of Hicksville 5 of 5 overall as of August 2026. 61 certified beds, 47 residents a day on average. 14 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 4 of 5

Staffing

Total nurse staffing3.6267 hours per resident per day
Registered nurses0.5922 hours per resident per day
Weekend total3.16736 hours per resident per day
Nursing staff turnover43.6% (registered nurses 22.2%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-05-07 Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies · tag F0567
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-26
2026-05-07 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-26
2026-05-07 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-26
2026-05-07 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-26
2026-05-07 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-26
2025-04-02
complaint survey
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · tag F0805
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2024-01-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-02-27
2024-01-18 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-27
2021-05-06 Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies · tag F0570
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-06-20
2021-05-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-20
2021-05-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-20
2021-05-06 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-20
2021-05-06 Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · tag F0770
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-20
2021-05-06 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · tag F0868
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has plan of correction
2021-06-11

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Vancrest Management Corp.
Organization
operational/managerial control2021-04-01
Bagley, Jon
Individual
5% or greater direct ownership interest10%2021-04-01
Gehl, Jacob
Individual
5% or greater direct ownership interest5%2021-04-01
Mccleery, Mark
Individual
5% or greater direct ownership interest5%2021-04-01
Myers, Mark
Individual
5% or greater direct ownership interest10%2021-04-01
White, Carol
Individual
5% or greater direct ownership interest5%2021-04-01
White, Claire
Individual
5% or greater direct ownership interest2021-04-01
White, Mark
Individual
5% or greater direct ownership interest45%2021-04-01
White, Nicolaus
Individual
5% or greater direct ownership interest10%2021-04-01
Bagley, Jon
Individual
corporate officer2021-04-01
Gehl, Jacob
Individual
corporate officer2021-04-01
Mccleery, Mark
Individual
corporate officer2021-04-01
Myers, Mark
Individual
corporate officer2021-04-01
White, Carol
Individual
corporate officer2021-04-01
White, Claire
Individual
corporate officer2021-04-01
White, Mark
Individual
corporate officer2021-04-01
White, Nicolaus
Individual
corporate officer2021-04-01
Bradford, Martha
Individual
w-2 managing employee2021-04-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Defiance County.