Nursing Care Index

Heather Knoll Retirement Village

Tallmadge, Summit County, Ohio · CCN 365739 · For-profit (Corporation) · part of Sprenger Health Care Systems (12 facilities, chain average 3.3 stars)

CMS rates Heather Knoll Retirement Village 5 of 5 overall as of August 2026. 115 certified beds, 106 residents a day on average. 9 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★★ 5 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.25418 hours per resident per day
Registered nurses0.52118 hours per resident per day
Weekend total2.8351 hours per resident per day
Nursing staff turnover52.8% (registered nurses 23.1%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-29
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-10
2025-08-15
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-09
2025-03-06 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-20
2024-10-16
complaint survey
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-29
2024-10-16
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-29
2024-10-16
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-29
2022-09-29 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-07
2019-09-12 Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-09
2019-09-12 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-09

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Bluesky Healthcare Inc.
Organization
5% or greater direct ownership interest100%2005-04-14
Citrin Cooperman And Company, LLP
Organization
adp of the snf2025-02-01
Cms & Co. Management Services, Inc.
Organization
adp of the snf2025-09-10
Delta Health Care Consultants, Inc.
Organization
adp of the snf2008-01-01
Heather Knoll Rental Properties LLC
Organization
adp of the snf2005-04-14
Huntington
Organization
adp of the snf2001-10-01
Wellspring Staffing, Inc.
Organization
adp of the snf2021-10-15
Cms & Co. Management Services, Inc.
Organization
operational/managerial control2005-10-01
Hutsenpiller, Wendie
Individual
5% or greater indirect ownership interest18%2005-04-14
Malanowski, Kenneth
Individual
5% or greater indirect ownership interest20%2005-04-14
Sprenger, Nicole
Individual
5% or greater indirect ownership interest31%2005-04-14
Sprenger, Tracey
Individual
5% or greater indirect ownership interest31%2005-04-14
Courtock, Melissa
Individual
adp of the snf2002-12-02
Epperly, Robert
Individual
adp of the snf2022-01-20
Fox, Emily
Individual
adp of the snf2024-12-31
Gollinger, Kristen
Individual
adp of the snf2000-11-13
Kuhn, Shannon
Individual
adp of the snf2024-12-31
Malanowki, Brandon
Individual
adp of the snf2024-12-31
Malanowski, Kenneth
Individual
adp of the snf2008-07-01
Marino-Freetage, Jaime
Individual
adp of the snf2011-03-01
Mcqueen, Amanda
Individual
adp of the snf2023-12-22
Micale, Jacob
Individual
adp of the snf2023-02-20
Miller, Kimberly
Individual
adp of the snf2021-06-01
Patyak, Michael
Individual
adp of the snf2022-03-21
Sawulski, Jennifer
Individual
adp of the snf2008-07-01
Skidmore, Jodi
Individual
adp of the snf2008-07-01
Sprenger, Nicole
Individual
adp of the snf2005-04-14
Sprenger, Tracey
Individual
adp of the snf2005-04-14
Fox, Emily
Individual
corporate officer2024-12-31
Kuhn, Shannon
Individual
corporate officer2024-12-31
Malanowki, Brandon
Individual
corporate officer2024-12-31
Courtock, Melissa
Individual
operational/managerial control2002-12-02
Epperly, Robert
Individual
operational/managerial control2022-01-20
Fox, Emily
Individual
operational/managerial control2024-12-31
Gollinger, Kristen
Individual
operational/managerial control2000-11-13
Kuhn, Shannon
Individual
operational/managerial control2024-12-31
Malanowki, Brandon
Individual
operational/managerial control2024-12-31
Marino-Freetage, Jaime
Individual
operational/managerial control2011-03-01
Mcqueen, Amanda
Individual
operational/managerial control2023-12-22
Micale, Jacob
Individual
operational/managerial control2023-02-20
Miller, Kimberly
Individual
operational/managerial control2021-06-01
Patyak, Michael
Individual
operational/managerial control2022-03-21

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Summit County.