Nursing Care Index

Willows At Willard The

Willard, Huron County, Ohio · CCN 365769 · For-profit (Corporation) · part of Trilogy Health Services (123 facilities, chain average 4.2 stars)

CMS rates Willows At Willard The 5 of 5 overall as of August 2026. 69 certified beds, 66 residents a day on average. 13 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.69401 hours per resident per day
Registered nurses0.82084 hours per resident per day
Weekend total3.60301 hours per resident per day
Nursing staff turnover32.4% (registered nurses 0%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-04-09 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · tag F0676
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2026-04-09 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2026-04-09 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · tag F0810
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2026-04-09 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2024-11-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-12-23
2024-11-21 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-12-23
2024-11-21 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · tag F0712
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-12-23
2024-11-21 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-23
2024-11-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-23
2024-11-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-23
2024-11-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-23
2023-08-09
complaint survey
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-08-30
2023-08-09
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-08-30

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Griffin-American Healthcare Reit III, Inc.
Organization
5% or greater indirect ownership interest2018-10-01
Griffin-American Healthcare Reit IV Holdings, Lp
Organization
5% or greater indirect ownership interest2018-10-01
Northstar Healthcare Income Inc.
Organization
5% or greater indirect ownership interest2018-10-01
Northstar Healthcare Income Operating Partnership Lp
Organization
5% or greater indirect ownership interest2018-10-01
Trilogy Holdings Nt-Hci, LLC
Organization
5% or greater indirect ownership interest2018-10-01
Keybank National Association
Organization
5% or greater mortgage interest2017-02-01
Trilogy Health Services LLC
Organization
operational/managerial control2015-12-01
Trilogy Management Services LLC
Organization
operational/managerial control2015-12-01
Barber, Robin
Individual
corporate officer2018-04-03
Barney, Leigh
Individual
corporate officer2001-01-01
Bryant, William
Individual
corporate officer2016-01-06
Davis, David
Individual
corporate officer2017-08-21
Prosky, Danny
Individual
corporate officer2015-12-01
Streiff, Mathieu
Individual
corporate officer2015-12-01
Williamson, Bradley
Individual
corporate officer2014-01-21
Phillips, Danielle
Individual
operational/managerial control2014-02-24
Corbin, Kathy
Individual
w-2 managing employee2011-11-21
Fightmaster, Lisa
Individual
w-2 managing employee2015-12-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Huron County.