Nursing Care Index

Crystal Care Center Of Mansfie

Mansfield, Richland County, Ohio · CCN 365945 · For-profit (Partnership) · not part of a chain

CMS rates Crystal Care Center Of Mansfie 3 of 5 overall as of August 2026. 74 certified beds, 63 residents a day on average. 14 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★★☆ 4 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay5 / 3 of 5

Staffing

Total nurse staffing3.31126 hours per resident per day
Registered nurses0.37719 hours per resident per day
Weekend total2.73734 hours per resident per day
Nursing staff turnover36.5% (registered nurses 66.7%)

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-30
complaint survey
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has plan of correction
2026-08-04
2024-08-28 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-15
2024-08-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-15
2024-08-28 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · tag F0700
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-15
2022-05-06 Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies · tag F0570
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-06-01
2022-05-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-06-01
2022-05-06 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-01
2022-05-06 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-01
2022-05-06 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-01
2022-05-06 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-01
2022-05-06 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-01
2022-05-06 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-01
2019-05-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2019-06-14
2019-05-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-06-14

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Police, Kyann
Individual
5% or greater direct ownership interest5%2012-05-15
Smith, Jennifer
Individual
5% or greater direct ownership interest5%1993-01-01
Smith, Susan
Individual
5% or greater direct ownership interest85%2012-05-09
Ward, Mindy
Individual
5% or greater direct ownership interest5%1993-01-01
Blanton, Lorie
Individual
adp of the snf1988-07-15
Brent, Jerry
Individual
adp of the snf2016-11-01
Brooks, Beth
Individual
adp of the snf2024-02-01
Gibson, Tanya
Individual
adp of the snf2003-06-03
Gollihue, Justine
Individual
adp of the snf2019-12-18
Granson, Angela
Individual
adp of the snf2016-10-05
Hefner, Aimee
Individual
adp of the snf2024-05-01
Katchmark, Shayne
Individual
adp of the snf2018-11-16
Rhinebolt, Renee
Individual
adp of the snf2018-08-10
Sturgill, Angie
Individual
adp of the snf2022-04-26
Walters, Cathy
Individual
adp of the snf2025-01-24
Wymer, Rachel
Individual
adp of the snf2025-01-24
Police, Kyann
Individual
corporate officer2017-05-15
Smith, Jennifer
Individual
corporate officer1993-01-01
Smith, Susan
Individual
corporate officer2012-05-09
Ward, Mindy
Individual
corporate officer1993-01-01
Blanton, Lorie
Individual
operational/managerial control1988-07-15
Brent, Jerry
Individual
operational/managerial control2016-11-01
Brooks, Beth
Individual
operational/managerial control2024-02-01
Gibson, Tanya
Individual
operational/managerial control2003-06-03
Gollihue, Justine
Individual
operational/managerial control2019-12-18
Granson, Angela
Individual
operational/managerial control2016-10-05
Hefner, Aimee
Individual
operational/managerial control2024-05-01
Katchmark, Shayne
Individual
operational/managerial control2018-11-16
Rhinebolt, Renee
Individual
operational/managerial control2018-08-10
Sturgill, Angie
Individual
operational/managerial control2022-04-26
Walters, Cathy
Individual
operational/managerial control2025-01-24
Wymer, Rachel
Individual
operational/managerial control2025-01-24

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Richland County.