Birchaven Retirement Village
Findlay, Hancock County, Ohio · CCN 365973 · Non-profit (Corporation) · not part of a chain
CMS rates Birchaven Retirement Village 4 of 5 overall as of August 2026. 118 certified beds, 94 residents a day on average. 29 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 5.52688 hours per resident per day |
|---|---|
| Registered nurses | 1.38188 hours per resident per day |
| Weekend total | 5.23508 hours per resident per day |
| Nursing staff turnover | 42.9% (registered nurses 34.5%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-05-19 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance |
| 2026-04-09 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-11 |
| 2026-04-09 complaint survey |
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-11 |
| 2026-04-09 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-11 |
| 2026-04-09 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-11 |
| 2025-01-09 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · tag F0887 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · tag F0676 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2025-01-09 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-10 |
| 2022-11-07 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · tag F0561 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-09 |
| 2022-11-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-09 |
| 2022-11-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-09 |
| 2022-11-07 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-09 |
| 2022-11-07 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-09 |
| 2022-11-07 | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · tag F0732 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has plan of correction 2022-12-09 |
| 2019-12-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2020-02-03 |
| 2019-12-18 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. Environmental Deficiencies · tag F0920 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2020-02-03 |
| 2019-12-18 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2020-02-03 |
| 2019-12-18 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · tag F0809 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2020-02-03 |
| 2019-12-18 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2020-02-03 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Blanchard Valley Health System Organization | 5% or greater direct ownership interest | 100% | 2008-07-17 |
| Bishop-Pierce, Judith Individual | adp of the snf | — | 2023-03-20 |
| Cytlak, David Individual | adp of the snf | — | 2010-01-01 |
| Lewis, Myron Individual | adp of the snf | — | 2021-01-01 |
| Manuel, Michael Individual | adp of the snf | — | 2007-03-05 |
| Brough, Michael Individual | corporate director | — | 2021-07-01 |
| Cosiano, Frank Individual | corporate director | — | 2015-07-01 |
| Dowling, James Individual | corporate director | — | 2018-01-01 |
| Edgington, Annette Individual | corporate director | — | 2023-07-01 |
| Hopkins, William Individual | corporate director | — | 2022-07-01 |
| Jones, Ginger Individual | corporate director | — | 2015-05-01 |
| Kennard, Dan Individual | corporate director | — | 2021-07-01 |
| Kroetz, Elizabeth Individual | corporate director | — | 2021-07-01 |
| Lause, Thomas Individual | corporate director | — | 2024-01-01 |
| Lewis, Myron Individual | corporate director | — | 2021-01-01 |
| Longo, Joseph Individual | corporate director | — | 2024-07-01 |
| Malarky, Donald Individual | corporate director | — | 2023-07-01 |
| Overton, Kirby Individual | corporate director | — | 2024-07-01 |
| Polder, Richard Individual | corporate director | — | 2015-01-01 |
| Reineke, John Individual | corporate director | — | 2018-07-01 |
| Shrader, Jeffery Individual | corporate director | — | 2021-07-01 |
| Webb, Adele Individual | corporate director | — | 2018-01-01 |
| Bishop-Pierce, Judith Individual | operational/managerial control | — | 2023-03-20 |
| Cytlak, David Individual | operational/managerial control | — | 2010-01-01 |
| Manuel, Michael Individual | operational/managerial control | — | 2007-03-05 |
| Brough, Michael Individual | trustee of the snf | — | 2021-07-01 |
| Cosiano, Frank Individual | trustee of the snf | — | 2015-07-01 |
| Dowling, James Individual | trustee of the snf | — | 2018-01-01 |
| Edgington, Annette Individual | trustee of the snf | — | 2023-07-01 |
| Hopkins, William Individual | trustee of the snf | — | 2022-07-01 |
| Jones, Ginger Individual | trustee of the snf | — | 2015-05-01 |
| Kennard, Dan Individual | trustee of the snf | — | 2021-07-01 |
| Kroetz, Elizabeth Individual | trustee of the snf | — | 2021-07-01 |
| Lewis, Myron Individual | trustee of the snf | — | 2021-01-01 |
| Malarky, Donald Individual | trustee of the snf | — | 2023-07-01 |
| Polder, Richard Individual | trustee of the snf | — | 2012-08-30 |
| Reineke, John Individual | trustee of the snf | — | 2018-07-01 |
| Shrader, Jeffery Individual | trustee of the snf | — | 2021-07-01 |
| Webb, Adele Individual | trustee of the snf | — | 2018-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Birchaven Retirement Village.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hancock County.