Mill Run Care Center
Hilliard, Franklin County, Ohio · CCN 366142 · For-profit (LLC) · part of Optalis Health & Rehabilitation (36 facilities, chain average 2.4 stars)
CMS rates Mill Run Care Center 3 of 5 overall as of August 2026. 66 certified beds, 58 residents a day on average. 34 citations on record from the current inspection cycles, 3 involving actual harm; 1 fine totalling $91,350.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 4.15816 hours per resident per day |
|---|---|
| Registered nurses | 0.83909 hours per resident per day |
| Weekend total | 3.74412 hours per resident per day |
| Nursing staff turnover | 64.6% (registered nurses 75%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-06-11 complaint survey |
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-26 |
| 2025-09-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · tag F0567 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 complaint survey |
Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · tag F0791 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-09-10 | Ensure that paid feeding assistants have the training they need. Nursing and Physician Services Deficiencies · tag F0948 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-07 |
| 2025-03-27 complaint survey |
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-04-14 |
| 2025-03-27 complaint survey |
Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-14 |
| 2025-03-27 complaint survey |
Provide appropriate foot care. Quality of Life and Care Deficiencies · tag F0687 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-14 |
| 2024-04-24 complaint survey |
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-05-03 |
| 2024-03-06 complaint survey |
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · tag F0808 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-03-29 |
| 2023-05-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-05-22 |
| 2023-05-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-22 |
| 2023-05-04 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-22 |
| 2023-05-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-22 |
| 2023-05-04 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-22 |
| 2021-06-15 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2021-07-26 |
| 2021-06-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-07-26 |
| 2021-06-15 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-07-26 |
| 2021-06-15 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-07-26 |
| 2021-06-15 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · tag F0805 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-07-26 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-10 | Fine | $91,350 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Om Holdco 2 LLC Organization | 5% or greater direct ownership interest | 100% | 2022-06-01 |
| Optalis Lp Investors 2 LLC Organization | 5% or greater indirect ownership interest | 10% | 2022-06-01 |
| Snw LLC Organization | 5% or greater indirect ownership interest | 30% | 2022-06-01 |
| Siena Lending Group LLC Organization | 5% or greater security interest | — | 2025-06-01 |
| Charles Franklin LLC Organization | adp of the snf | — | 2022-06-01 |
| Charles Westland LLC Organization | adp of the snf | — | 2022-06-01 |
| Hemant Shah 2018 Irrevocable Trust Organization | adp of the snf | — | 2022-06-01 |
| Om Holdco 2 LLC Organization | adp of the snf | — | 2022-06-01 |
| Optalis Lp Investors 2 LLC Organization | adp of the snf | — | 2022-06-01 |
| Optum Management Solutions. Inc. Organization | adp of the snf | — | 2025-12-18 |
| Paar 108 LLC Organization | adp of the snf | — | 2022-06-01 |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel Organization | adp of the snf | — | 2022-06-01 |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel Organization | adp of the snf | — | 2022-06-01 |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 Organization | adp of the snf | — | 2022-06-01 |
| Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020 Organization | adp of the snf | — | 2022-06-01 |
| Snw LLC Organization | adp of the snf | — | 2022-06-01 |
| Optum Management Solutions. Inc. Organization | indirect ownership interest | — | 2022-06-01 |
| Optum Management Solutions. Inc. Organization | operational/managerial control | — | 2022-06-01 |
| Mathur, Deepa Individual | adp of the snf | — | 2025-11-07 |
| Sharon, Robert Individual | adp of the snf | — | 2022-06-01 |
| Van De Water, Scott Individual | adp of the snf | — | 2025-11-07 |
| Dunn, Charles Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-11-07 |
| Shah, Hemant Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-11-07 |
| Patel, Rajan Individual | managing control - governing body | — | 2022-06-01 |
| Sharon, Robert Individual | managing control - governing body | — | 2022-06-01 |
| Mathur, Deepa Individual | operational/managerial control | — | 2025-01-01 |
| Orton, Wendy Individual | operational/managerial control | — | 2025-01-01 |
| Patel, Rajan Individual | operational/managerial control | — | 2022-06-01 |
| Sharon, Robert Individual | operational/managerial control | — | 2022-06-01 |
| Van De Water, Scott Individual | operational/managerial control | — | 2024-04-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Mill Run Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Franklin County.