Nursing Care Index

Otterbein Springboro

Centerville, Warren County, Ohio · CCN 366368 · Non-profit (Corporation) · part of Otterbein Seniorlife (20 facilities, chain average 3.2 stars)

CMS rates Otterbein Springboro 4 of 5 overall as of August 2026. 60 certified beds, 57 residents a day on average. 25 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing4.44405 hours per resident per day
Registered nurses0.75066 hours per resident per day
Weekend total4.20014 hours per resident per day
Nursing staff turnover42.9% (registered nurses 33.3%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-04-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-04
2026-04-30 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-04
2026-04-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-04
2026-04-30 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies · tag F0569
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-04
2026-04-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-04
2026-04-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-04
2026-04-30 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-04
2026-04-30 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-04
2026-04-30 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-04
2025-09-23
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-11-26
2022-10-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2022-12-06
2022-10-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-06
2019-11-14 Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · tag F0730
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2019-12-13
2019-11-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-12-13
2019-11-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-12-13
2019-11-14 Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies · tag F0646
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nursing and Physician Services Deficiencies · tag F0710
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · tag F0711
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · tag F0791
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-11-14 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Otterbein Home
Organization
5% or greater direct ownership interest2021-12-01
Otterbein Neighborhoods, LLC
Organization
5% or greater direct ownership interest2016-01-01
Otterbein Home
Organization
5% or greater indirect ownership interest100%2021-12-01
Functional Pathways Of Tennessee LLC
Organization
adp of the snf2025-04-04
Otterbein Home
Organization
adp of the snf2021-12-01
Polaris Pharmacy Services Of Ohio LLC
Organization
adp of the snf2018-12-01
Functional Pathways Of Tennessee LLC
Organization
operational/managerial control2018-12-01
Otterbein Home
Organization
operational/managerial control2021-12-01
Berner, Susan
Individual
adp of the snf2025-01-01
Mckinney, Kristen
Individual
adp of the snf2025-04-06
Arnold, Daniel
Individual
corporate officer2018-09-03
Green, James
Individual
corporate officer2005-11-21
Miller, Jason
Individual
corporate officer2014-08-04
Wilson, Jill
Individual
corporate officer2009-05-01
Baker, Steve
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Abraham
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Daniel
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Eric
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, Robert
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Paritzky, Jonathan
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Rombro, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Zisek, Todd
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
App, Lynn
Individual
operational/managerial control2021-12-01
Bartlett, Victoria
Individual
operational/managerial control2021-12-01
Bayliff, Becky
Individual
operational/managerial control2021-12-01
Berner, Susan
Individual
operational/managerial control2025-01-01
Brownson, William
Individual
operational/managerial control2021-12-01
Burke, Daniel
Individual
operational/managerial control2021-12-01
Coleman, Robert
Individual
operational/managerial control2021-12-01
Fraley, Ralph
Individual
operational/managerial control2021-12-01
Glosser, Heidi
Individual
operational/managerial control2021-12-01
Green, James
Individual
operational/managerial control2021-12-01
Hazelbaker, Tomas
Individual
operational/managerial control2021-12-01
Mckinney, Kristen
Individual
operational/managerial control2024-08-29
Vonderhaar, Steve
Individual
operational/managerial control2021-12-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Warren County.