Nursing Care Index

Otterbein Middletown

Franklin, Warren County, Ohio · CCN 366376 · Non-profit (Church related) · part of Otterbein Seniorlife (20 facilities, chain average 3.2 stars)

CMS rates Otterbein Middletown 4 of 5 overall as of August 2026. 60 certified beds, 54 residents a day on average. 19 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing4.19287 hours per resident per day
Registered nurses0.55283 hours per resident per day
Weekend total3.93417 hours per resident per day
Nursing staff turnover28% (registered nurses 0%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-02-09
2026-01-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-02-09
2026-01-08 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-02-09
2026-01-08 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-09
2026-01-08 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-09
2026-01-08 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · tag F0636
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-09
2026-01-08 Provide appropriate foot care.
Quality of Life and Care Deficiencies · tag F0687
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-09
2026-01-08 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-09
2025-10-14
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2025-10-06
2022-08-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-11-18
2022-08-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-11-18
2022-08-15 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-11-18
2022-08-15 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-18
2022-08-15 Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · tag F0685
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-18
2022-08-15 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-18
2022-08-15 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-18
2022-08-15 Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · tag F0770
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-18
2022-08-15 Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · tag F0791
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-18
2019-08-29 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-09-16

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Otterbein Neighborhoods, LLC
Organization
5% or greater direct ownership interest100%2016-01-01
Otterbein Home
Organization
5% or greater indirect ownership interest100%2021-12-01
Functional Pathways Of Tennessee LLC
Organization
adp of the snf2025-04-04
Otterbein Home
Organization
adp of the snf2021-12-01
Polaris Pharmacy Services Of Ohio LLC
Organization
adp of the snf2018-12-01
Functional Pathways Of Tennessee LLC
Organization
operational/managerial control2018-12-01
Otterbein Home
Organization
operational/managerial control2021-12-01
Dixon, Koby
Individual
adp of the snf2025-06-11
Nolan-Lawler, Kathleen
Individual
adp of the snf2017-06-05
Green, James
Individual
corporate officer2005-11-21
Wilson, Jill
Individual
corporate officer2009-05-01
Baker, Steve
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Abraham
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Daniel
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Eric
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, Robert
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Paritzky, Jonathan
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Rombro, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Wilson, Jill
Individual
individual is an owner, partner or trustee of any adp of the snf2025-08-04
Zisek, Todd
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
App, Lynn
Individual
operational/managerial control2021-12-01
Bartlett, Victoria
Individual
operational/managerial control2021-12-01
Bayliff, Becky
Individual
operational/managerial control2021-12-01
Brownson, William
Individual
operational/managerial control2021-12-01
Burke, Daniel
Individual
operational/managerial control2021-12-01
Coleman, Robert
Individual
operational/managerial control2021-12-01
Dixon, Koby
Individual
operational/managerial control2021-12-01
Fraley, Ralph
Individual
operational/managerial control2021-12-01
Glosser, Heidi
Individual
operational/managerial control2021-12-01
Green, James
Individual
operational/managerial control2021-12-01
Hazelbaker, Tomas
Individual
operational/managerial control2021-12-01
Nolan-Lawler, Kathleen
Individual
operational/managerial control2017-06-05
Vonderhaar, Steve
Individual
operational/managerial control2021-12-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Warren County.