Nursing Care Index

Otterbein At Maineville

Maineville, Warren County, Ohio · CCN 366393 · Non-profit (Corporation) · part of Otterbein Seniorlife (20 facilities, chain average 3.2 stars)

CMS rates Otterbein At Maineville 3 of 5 overall as of August 2026. 60 certified beds, 53 residents a day on average. 32 citations on record from the current inspection cycles, 1 at immediate jeopardy; 3 fines totalling $43,514.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay5 / 3 of 5

Staffing

Total nurse staffing4.49374 hours per resident per day
Registered nurses0.7567 hours per resident per day
Weekend total4.33975 hours per resident per day
Nursing staff turnover59.6% (registered nurses 50%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-16
complaint survey
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · tag F0805
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2025-12-05
2025-05-16
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
K Immediate jeopardy to resident health or safety; pattern Past Non-Compliance
2025-05-04
2025-05-16
complaint survey
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2025-05-04
2025-04-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-05-30
2025-04-03
complaint survey
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-30
2025-04-03 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-30
2025-04-03 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · tag F0625
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-30
2025-04-03 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-30
2025-04-03 Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · tag F0777
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-30
2025-04-03 Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · tag F0791
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-30
2024-12-18
complaint survey
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-24
2024-11-06
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-24
2024-11-06
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-24
2024-11-06
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-24
2024-02-06
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2024-03-06
2024-02-06
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-06
2024-02-06
complaint survey
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · tag F0776
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-06
2022-06-02 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-07-15
2022-06-02 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-07-15
2022-06-02 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has plan of correction
2022-07-15
2019-04-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-05-24
2019-04-18 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-05-24
2019-04-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-05-24
2019-04-18 Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-05-24
2019-04-18 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-05-24
2019-04-18 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · tag F0625
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-05-24
2019-04-18 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-05-24
2019-04-18 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-05-24
2019-04-18 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-05-24
2019-04-18 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-05-24
2019-04-18 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-05-24
2019-04-18 Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · tag F0730
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has plan of correction
2019-05-08

Fines and payment denials

DatePenaltyAmount
2025-04-03Fine$17,345
2025-04-03Fine$17,345
2024-02-06Fine$8,824

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Otterbein Neighborhoods, LLC
Organization
5% or greater direct ownership interest100%2016-01-01
Otterbein Home
Organization
5% or greater indirect ownership interest100%2021-12-01
Functional Pathways Of Tennessee LLC
Organization
adp of the snf2025-04-03
Otterbein Home
Organization
adp of the snf2021-12-01
Polaris Pharmacy Services Of Ohio LLC
Organization
adp of the snf2018-12-01
Functional Pathways Of Tennessee LLC
Organization
operational/managerial control2018-12-01
Otterbein Home
Organization
operational/managerial control2021-12-01
Klespies, Kathleen
Individual
adp of the snf2022-06-20
Nelson, Naveena
Individual
adp of the snf2025-01-01
Ostendorf, Brandy
Individual
corporate director2018-03-12
Arnold, Daniel
Individual
corporate officer2017-09-03
Green, James
Individual
corporate officer2005-11-21
Wilson, Jill
Individual
corporate officer2009-05-01
Baker, Steve
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Abraham
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Daniel
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Eric
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Robert
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Paritzky, Jonathan
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Rombro, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Zisek, Todd
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
App, Lynn
Individual
operational/managerial control2021-12-01
Bartlett, Victoria
Individual
operational/managerial control2021-12-01
Bayliff, Becky
Individual
operational/managerial control2021-12-01
Brownson, William
Individual
operational/managerial control2021-12-01
Burke, Daniel
Individual
operational/managerial control2021-12-01
Coleman, Robert
Individual
operational/managerial control2021-12-01
Fraley, Ralph
Individual
operational/managerial control2021-12-01
Glosser, Heidi
Individual
operational/managerial control2021-12-01
Green, James
Individual
operational/managerial control2021-12-01
Hazelbaker, Tomas
Individual
operational/managerial control2021-12-01
Klespies, Kathleen
Individual
operational/managerial control2022-06-20
Nelson, Naveena
Individual
operational/managerial control2025-01-01
Vonderhaar, Steve
Individual
operational/managerial control2021-12-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Warren County.