Nursing Care Index

Otterbein Loveland

Loveland, Clermont County, Ohio · CCN 366445 · Non-profit (Church related) · part of Otterbein Seniorlife (20 facilities, chain average 3.2 stars)

CMS rates Otterbein Loveland 1 of 5 overall as of August 2026. 60 certified beds, 61 residents a day on average. 27 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay5 / 2 of 5

Staffing

Total nurse staffingCMS withheld this rating (footnote 25)
Nursing staff turnover52.7% (registered nurses 53.3%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-26
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-05-01
2026-03-26
complaint survey
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-01
2026-03-26
complaint survey
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-01
2026-03-26
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-01
2026-03-26
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-01
2025-08-25
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-10-07
2025-08-25 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · tag F0868
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-10-07
2025-08-25
complaint survey
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-10-07
2025-08-25 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-10-07
2025-08-25 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · tag F0712
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-10-07
2025-08-25
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-10-07
2025-08-25 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-07
2025-08-25 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-07
2025-08-25
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-07
2025-08-25 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-07
2025-08-25
complaint survey
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-07
2024-03-28
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-04-19
2023-05-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-05-23
2023-05-01 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-05-23
2023-05-01 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-05-23
2023-05-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-05-23
2023-05-01 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-05-23
2023-05-01 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · tag F0655
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-05-23
2023-05-01 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-05-23
2023-05-01 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-05-23
2020-02-06 Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · tag F0730
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2020-03-20
2020-02-06 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-03-20

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Otterbein Neighborhoods, LLC
Organization
5% or greater direct ownership interest100%2016-01-01
Otterbein Home
Organization
5% or greater indirect ownership interest100%2021-12-01
Functional Pathways Of Tennessee LLC
Organization
adp of the snf2025-04-04
Otterbein Home
Organization
adp of the snf2021-12-01
Polaris Pharmacy Services Of Ohio LLC
Organization
adp of the snf2018-12-01
Functional Pathways Of Tennessee LLC
Organization
operational/managerial control2018-12-01
Otterbein Home
Organization
operational/managerial control2021-12-01
Chinta, Vijayalakshmi
Individual
adp of the snf2021-12-01
Damico, Madeline
Individual
adp of the snf2019-05-06
Arnold, Daniel
Individual
corporate officer2018-09-03
Green, James
Individual
corporate officer2005-11-21
Wilson, Jill
Individual
corporate officer2009-05-01
Baker, Steve
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Abraham
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Daniel
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Galbut, Eric
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-06
Galbut, Robert
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Paritzky, Jonathan
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Rombro, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
Zisek, Todd
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-04
App, Lynn
Individual
operational/managerial control2021-12-01
Bartlett, Victoria
Individual
operational/managerial control2021-12-01
Bayliff, Becky
Individual
operational/managerial control2021-12-01
Brownson, William
Individual
operational/managerial control2021-12-01
Burke, Daniel
Individual
operational/managerial control2021-12-01
Coleman, Robert
Individual
operational/managerial control2021-12-01
Damico, Madeline
Individual
operational/managerial control2019-05-06
Fraley, Ralph
Individual
operational/managerial control2021-12-01
Glosser, Heidi
Individual
operational/managerial control2021-12-01
Green, James
Individual
operational/managerial control2021-12-01
Hawkins, Rita
Individual
operational/managerial control2015-08-17
Hazelbaker, Tomas
Individual
operational/managerial control2021-12-01
Vonderhaar, Steve
Individual
operational/managerial control2021-12-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Clermont County.