Nursing Care Index

Phoebe Richland Hcc

Richlandtown, Bucks County, Pennsylvania · CCN 395023 · Non-profit (Corporation) · not part of a chain

CMS rates Phoebe Richland Hcc 3 of 5 overall as of August 2026. 143 certified beds, 118 residents a day on average. 8 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★★☆ 4 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay2 / 5 of 5

Staffing

Total nurse staffing3.3493 hours per resident per day
Registered nurses0.70174 hours per resident per day
Weekend total3.21872 hours per resident per day
Nursing staff turnover35.7% (registered nurses 33.3%)
Administrators who left2

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-02-19 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-19
2026-02-19 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-19
2026-02-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-19
2026-02-19 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-19
2026-02-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-19
2025-01-31 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-25
2025-01-31 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · tag F0810
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-25
2025-01-31 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-25

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Phoebe-Devitt Homes
Organization
5% or greater direct ownership interest100%1966-01-01
Baker Tilly Advisory Group Lp
Organization
adp of the snf2024-05-29
Friends Services For The Aging
Organization
adp of the snf2018-05-01
Phoebe Services Inc.
Organization
adp of the snf1995-09-18
Physician And Tactical Healthcare Services LLC
Organization
adp of the snf2025-01-01
Shiftster LLC
Organization
adp of the snf2024-07-22
Covenant Alliance Rehab East LLC
Organization
operational/managerial control2025-11-01
Physician And Tactical Healthcare Services LLC
Organization
operational/managerial control2025-01-01
Alfaro, Tracy
Individual
adp of the snf2019-05-19
Baer, Thomas
Individual
adp of the snf2022-01-01
Barley, Richard
Individual
adp of the snf2025-03-18
Bendel, Daniel
Individual
adp of the snf2000-01-31
Brand, Heather
Individual
adp of the snf2025-04-29
Calvert, Scott
Individual
adp of the snf2020-05-11
Ferry, Deborah
Individual
adp of the snf2026-01-06
Haddad, Teri
Individual
adp of the snf2025-02-25
Khanuja, Rob
Individual
adp of the snf2022-02-11
Lion, Joseph
Individual
adp of the snf2025-08-05
Mason, Candace
Individual
adp of the snf2005-12-12
Oneill, Joseph
Individual
adp of the snf2015-03-01
Palermo, Faith
Individual
adp of the snf2019-05-12
Pfleegor, Michael
Individual
adp of the snf2021-11-08
Rassler, Matthew
Individual
adp of the snf2022-02-14
Shaffer, Jennifer
Individual
adp of the snf2025-11-30
Shott, Jason
Individual
adp of the snf2024-10-28
Smith, Brian
Individual
adp of the snf2026-02-03
Steiner, Patricia
Individual
adp of the snf2021-12-13
Stevenson, Scott
Individual
adp of the snf2008-06-30
Strelecki, Alexis
Individual
adp of the snf2016-07-01
Tiano, Frank
Individual
adp of the snf2023-06-05
Trotter-Myrick, Frances
Individual
adp of the snf2025-10-07
Watson, Nicole
Individual
adp of the snf2025-10-28
Young, Joel
Individual
adp of the snf2025-12-12
Bendel, Daniel
Individual
corporate director2000-01-31
Calvert, Scott
Individual
corporate director2020-05-11
Haddad, Teri
Individual
corporate director2025-02-25
Khanuja, Rob
Individual
corporate director2011-02-22
Mason, Candace
Individual
corporate director2005-12-12
Morris, Darren
Individual
corporate director2017-11-12
Palermo, Faith
Individual
corporate director2019-05-12
Pfleegor, Michael
Individual
corporate director2021-11-08
Rassler, Matthew
Individual
corporate director2022-02-14
Stevenson, Scott
Individual
corporate director2006-04-24
Strelecki, Alexis
Individual
corporate director2016-07-01
Baer, Thomas
Individual
corporate officer2022-01-01
Shott, Jason
Individual
corporate officer2024-10-28
Steiner, Patricia
Individual
corporate officer2021-12-12
Stevenson, Scott
Individual
corporate officer2006-04-24
Stevenson, Scott
Individual
individual is an owner, partner or trustee of any adp of the snf2026-01-02
Shott, Jason
Individual
managing control - governing body2024-10-28
Alfaro, Tracy
Individual
operational/managerial control2019-05-19
Baer, Thomas
Individual
operational/managerial control2022-01-01
Barley, Richard
Individual
operational/managerial control2025-03-18
Bell, Carmen
Individual
operational/managerial control2022-04-04
Bendel, Daniel
Individual
operational/managerial control2000-01-31
Bertolette, Robert
Individual
operational/managerial control2017-07-01
Call, Carrie
Individual
operational/managerial control2019-12-09
Calvert, Scott
Individual
operational/managerial control2020-05-11
Charette, Kenneth
Individual
operational/managerial control2022-04-04
Chavarria, Annmarie
Individual
operational/managerial control2025-08-18
Duelberg-Kraftician, Christa
Individual
operational/managerial control2025-12-08
Ferry, Deborah
Individual
operational/managerial control2026-01-06
Hacker, William
Individual
operational/managerial control2012-04-16
Khanuja, Rob
Individual
operational/managerial control2011-05-22
Lien, Emmett
Individual
operational/managerial control2021-04-12
Lion, Joseph
Individual
operational/managerial control2025-08-05
Mason, Candace
Individual
operational/managerial control2005-12-12
Merrill, Debora
Individual
operational/managerial control2019-10-07
Miller, Robert
Individual
operational/managerial control2023-10-09
Morris, Darren
Individual
operational/managerial control2017-11-12
Moser, Daniel
Individual
operational/managerial control2018-04-09
Palermo, Faith
Individual
operational/managerial control2019-05-12
Pfleegor, Michael
Individual
operational/managerial control2021-11-08
Rassler, Matthew
Individual
operational/managerial control2022-02-14
Shaffer, Jennifer
Individual
operational/managerial control2025-11-30
Shott, Jason
Individual
operational/managerial control2024-10-28
Skeete, Haniff
Individual
operational/managerial control2024-06-24
Sloan, Joshua
Individual
operational/managerial control2020-10-12
Smith, Brian
Individual
operational/managerial control2026-02-03
Smith, David
Individual
operational/managerial control2019-04-08
Steiner, Patricia
Individual
operational/managerial control2021-12-13
Stevenson, Scott
Individual
operational/managerial control2008-06-30
Strelecki, Alexis
Individual
operational/managerial control2016-07-01
Tranguch, Nicholas
Individual
operational/managerial control2020-10-12
Trotter-Myrick, Frances
Individual
operational/managerial control2025-10-07
Watson, Nicole
Individual
operational/managerial control2025-10-28
Young, Joel
Individual
operational/managerial control2025-12-12
Bertolette, Robert
Individual
trustee of the snf2017-07-01
Call, Carrie
Individual
trustee of the snf2019-12-09
Charette, Kenneth
Individual
trustee of the snf2022-04-04
Chavarria, Annmarie
Individual
trustee of the snf2025-08-18
Duelberg-Kraftician, Christa
Individual
trustee of the snf2025-12-30
Hacker, William
Individual
trustee of the snf2012-04-16
Lien, Emmett
Individual
trustee of the snf2021-04-12
Merrill, Debora
Individual
trustee of the snf2019-10-07
Miller, Robert
Individual
trustee of the snf2023-10-09
Moser, Daniel
Individual
trustee of the snf2018-04-09
Skeete, Haniff
Individual
trustee of the snf2024-06-24
Sloan, Joshua
Individual
trustee of the snf2020-10-12
Smith, David
Individual
trustee of the snf2019-04-08
Tranguch, Nicholas
Individual
trustee of the snf2020-10-12

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Bucks County.