Nursing Care Index

Phoebe Allentown Health Care Center

Allentown, Lehigh County, Pennsylvania · CCN 395080 · Non-profit (Corporation) · not part of a chain

CMS rates Phoebe Allentown Health Care Center 2 of 5 overall as of August 2026. 343 certified beds, 240 residents a day on average. 19 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $11,087.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay2 / 3 of 5

Staffing

Total nurse staffing3.77931 hours per resident per day
Registered nurses0.4262 hours per resident per day
Weekend total3.47702 hours per resident per day
Nursing staff turnover46.9% (registered nurses 64.5%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-12 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-20
2026-06-12 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-20
2026-06-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-20
2026-06-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-20
2026-06-12 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · tag F0694
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-20
2026-06-12 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-20
2026-06-12 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-20
2025-08-19
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
K Immediate jeopardy to resident health or safety; pattern Deficient, Provider has date of correction
2025-09-30
2025-07-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-27
2025-07-17 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-27
2025-07-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-27
2025-05-12
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-04-24
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-29
2024-08-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-09-17
2024-08-08 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · tag F0561
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-08 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-08 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17

Fines and payment denials

DatePenaltyAmount
2025-07-17Fine$11,087

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Baker Tilly Advisory Group Lp
Organization
adp of the snf2024-05-29
Cross Country Healthcare Inc.
Organization
adp of the snf2016-05-02
Friends Services For The Aging
Organization
adp of the snf2018-05-01
General Health Care Resources, Inc.
Organization
adp of the snf2019-03-12
Good News Home Care Corp
Organization
adp of the snf2023-05-02
People 2.0 Global
Organization
adp of the snf2023-03-30
Phoebe-Devitt Homes
Organization
adp of the snf2025-10-30
Physician And Tactical Healthcare Services LLC
Organization
adp of the snf2025-01-01
Phoebe Services Inc.
Organization
operational/managerial control1989-12-29
Phoebe-Devitt Homes
Organization
operational/managerial control1966-02-13
Physician And Tactical Healthcare Services LLC
Organization
operational/managerial control2025-01-01
Haddad, Teri
Individual
5% or greater direct ownership interest2025-02-25
Mason, Candace
Individual
5% or greater direct ownership interest2005-12-12
Pfleegor, Michael
Individual
5% or greater direct ownership interest2021-11-08
Steiner, Patricia
Individual
5% or greater direct ownership interest2021-12-12
Alfaro, Tracy
Individual
adp of the snf2019-05-19
Baer, Thomas
Individual
adp of the snf2022-01-01
Barley, Richard
Individual
adp of the snf2025-03-18
Bock, Kelly
Individual
adp of the snf2015-02-03
Calvert, Scott
Individual
adp of the snf2020-05-11
Collier, Daniel
Individual
adp of the snf2018-03-04
Frantz, Lisa
Individual
adp of the snf2020-07-02
Haddad, Teri
Individual
adp of the snf2025-02-25
Khanuja, Rob
Individual
adp of the snf2011-05-22
Mason, Candace
Individual
adp of the snf2005-12-12
Palermo, Faith
Individual
adp of the snf2019-05-12
Pfleegor, Michael
Individual
adp of the snf2021-11-08
Rassler, Matthew
Individual
adp of the snf2022-02-14
Renaldo, Thomas
Individual
adp of the snf2002-02-01
Shott, Jason
Individual
adp of the snf2024-10-28
Staska-Pier, Marie
Individual
adp of the snf2019-07-07
Steiner, Patricia
Individual
adp of the snf2021-12-13
Stevenson, Scott
Individual
adp of the snf2008-06-30
Stiles, Sandra
Individual
adp of the snf2025-04-29
Tiano, Frank
Individual
adp of the snf2023-06-05
Torrillo, Joenel
Individual
adp of the snf2023-03-22
Bock, Kelly
Individual
corporate director2015-02-03
Calvert, Scott
Individual
corporate director2020-05-11
Khanuja, Rob
Individual
corporate director2011-05-22
Morris, Darren
Individual
corporate director2017-11-12
Palermo, Faith
Individual
corporate director2019-05-12
Rassler, Matthew
Individual
corporate director2022-02-14
Stevenson, Scott
Individual
corporate director2006-04-24
Stiles, Sandra
Individual
corporate director2025-04-29
Torrillo, Joenel
Individual
corporate director2022-03-02
Baer, Thomas
Individual
corporate officer2022-01-01
Shott, Jason
Individual
corporate officer2024-10-28
Staska-Pier, Marie
Individual
corporate officer2019-07-07
Stevenson, Scott
Individual
corporate officer2006-04-24
Stevenson, Scott
Individual
individual is an owner, partner or trustee of any adp of the snf2025-10-30
Alfaro, Tracy
Individual
operational/managerial control2019-05-19
Baer, Thomas
Individual
operational/managerial control2022-01-01
Barley, Richard
Individual
operational/managerial control2025-03-18
Bates, Bonita
Individual
operational/managerial control2017-12-11
Bell, Carmen
Individual
operational/managerial control2022-04-04
Bertolette, Robert
Individual
operational/managerial control2017-07-01
Bock, Kelly
Individual
operational/managerial control2015-02-03
Call, Carrie
Individual
operational/managerial control2019-12-09
Calvert, Scott
Individual
operational/managerial control2020-05-11
Charette, Kenneth
Individual
operational/managerial control2022-04-04
Collier, Daniel
Individual
operational/managerial control2018-03-04
Frantz, Lisa
Individual
operational/managerial control2020-07-02
Hacker, William
Individual
operational/managerial control2012-04-16
Khanuja, Rob
Individual
operational/managerial control2011-05-22
Lien, Emmett
Individual
operational/managerial control2021-04-12
Mason, Candace
Individual
operational/managerial control2005-12-12
Merrill, Debora
Individual
operational/managerial control2019-10-07
Miller, Robert
Individual
operational/managerial control2023-10-09
Morris, Darren
Individual
operational/managerial control2017-11-12
Moser, Daniel
Individual
operational/managerial control2018-04-09
Palermo, Faith
Individual
operational/managerial control2019-05-12
Pfleegor, Michael
Individual
operational/managerial control2021-11-08
Rassler, Matthew
Individual
operational/managerial control2022-02-14
Shott, Jason
Individual
operational/managerial control2024-10-28
Skeete, Haniff
Individual
operational/managerial control2024-06-24
Sloan, Joshua
Individual
operational/managerial control2020-10-12
Smith, David
Individual
operational/managerial control2019-04-08
Staska-Pier, Marie
Individual
operational/managerial control2019-07-07
Steiner, Patricia
Individual
operational/managerial control2021-12-13
Stevenson, Scott
Individual
operational/managerial control2008-06-30
Stiles, Sandra
Individual
operational/managerial control2025-04-29
Torrillo, Joenel
Individual
operational/managerial control2023-03-22
Tranguch, Nicholas
Individual
operational/managerial control2020-10-12
Worley, William
Individual
operational/managerial control2015-10-12
Bates, Bonita
Individual
trustee of the snf2017-12-11
Bell, Carmen
Individual
trustee of the snf2022-04-04
Bertolette, Robert
Individual
trustee of the snf2017-07-01
Call, Carrie
Individual
trustee of the snf2019-12-09
Charette, Kenneth
Individual
trustee of the snf2022-04-04
Hacker, William
Individual
trustee of the snf2012-04-16
Lien, Emmett
Individual
trustee of the snf2021-04-12
Merrill, Debora
Individual
trustee of the snf2019-10-07
Miller, Robert
Individual
trustee of the snf2023-10-09
Moser, Daniel
Individual
trustee of the snf2018-04-09
Skeete, Haniff
Individual
trustee of the snf2024-06-24
Sloan, Joshua
Individual
trustee of the snf2020-10-12
Smith, David
Individual
trustee of the snf2019-04-08
Tranguch, Nicholas
Individual
trustee of the snf2020-10-12
Worley, William
Individual
trustee of the snf2015-10-12

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Tell me when this record changes

One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Phoebe Allentown Health Care Center.

Double opt-in. One email per change, unsubscribe in one click. No newsletter. Privacy policy.

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Lehigh County.