Hillcrest Rehabilitation & Healthcare Center

Name: Hillcrest Rehabilitation & Healthcare Center: CMS nursing home record
Creator: Centers for Medicare & Medicaid Services
License: https://www.usa.gov/government-works

Lower Burrell, Westmoreland County, Pennsylvania · CCN 395208 · For-profit (LLC) · part of Core Healthcare (7 facilities, chain average 2.1 stars)

CMS rates Hillcrest Rehabilitation & Healthcare Center 1 of 5 overall as of August 2026. 103 certified beds, 69 residents a day on average. 81 citations on record from the current inspection cycles, 2 involving actual harm; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall	★☆☆☆☆ 1 of 5
Health inspections	★☆☆☆☆ 1 of 5
Staffing	★☆☆☆☆ 1 of 5
Quality measures	★★★☆☆ 3 of 5
Quality: long-stay / short-stay	4 / 3 of 5

Staffing

Total nurse staffing	3.61694 hours per resident per day
Registered nurses	1.00458 hours per resident per day
Weekend total	3.3278 hours per resident per day
Nursing staff turnover	58.2% (registered nurses 80%)
Administrators who left	1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

Survey	Finding	Severity	Status
2026-04-17	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · tag F0849	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · tag F0887	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. Administration Deficiencies · tag F0941	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. Resident Rights Deficiencies · tag F0942	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0943	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. Administration Deficiencies · tag F0944	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. Infection Control Deficiencies · tag F0945	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Provide training in compliance and ethics. Administration Deficiencies · tag F0946	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · tag F0947	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Provide behavior health training consistent with the requirements and as determined by a facility assessment. Administration Deficiencies · tag F0949	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-10
2026-04-17	Keep all essential equipment working safely. Environmental Deficiencies · tag F0908	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-10
2026-02-11 complaint survey	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-03-12
2025-12-17 complaint survey	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-01-07
2025-12-02 complaint survey	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-12-09
2025-07-31 complaint survey	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-08-12
2025-06-05 complaint survey	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600	G Actual harm that is not immediate jeopardy; isolated	Deficient, Provider has date of correction 2025-06-19
2025-06-05 complaint survey	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	G Actual harm that is not immediate jeopardy; isolated	Deficient, Provider has date of correction 2025-06-19
2025-05-07 complaint survey	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-03
2025-05-07 complaint survey	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-03
2025-05-07 complaint survey	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-03
2025-03-07	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · tag F0553	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care Deficiencies · tag F0825	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · tag F0868	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-03-07	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-04-16
2025-02-05 complaint survey	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-03-04
2024-11-26 complaint survey	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · tag F0552	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-12-11
2024-11-26 complaint survey	Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. Resident Rights Deficiencies · tag F0620	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-12-11
2024-05-17	Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · tag F0801	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · tag F0622	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · tag F0625	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · tag F0699	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · tag F0744	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · tag F0790	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. Administration Deficiencies · tag F0941	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. Administration Deficiencies · tag F0944	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-05-17	Provide behavior health training consistent with the requirements and as determined by a facility assessment. Administration Deficiencies · tag F0949	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-07-16
2024-04-17 complaint survey	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-05-10
2023-12-20 complaint survey	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-02-14
2023-12-20 complaint survey	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-02-14

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

Name	Role	Share	Since
Core Pennsylvania Holdco LLC Organization	5% or greater direct ownership interest	100%	2024-12-13
Raintree Consulting Group LLC Organization	operational/managerial control	—	2024-12-13
Bish, Charles Individual	adp of the snf	—	2024-12-13
Eisen, Joshua Individual	adp of the snf	—	2024-12-13
Zdrale, Nikolai Individual	adp of the snf	—	2024-12-13
Eisen, Joshua Individual	managing control - governing body	—	2024-12-13
Bish, Charles Individual	operational/managerial control	—	2024-12-13
Eisen, Joshua Individual	operational/managerial control	—	2024-12-13
Zdrale, Nikolai Individual	operational/managerial control	—	2024-12-13

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Tell me when this record changes

One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Hillcrest Rehabilitation & Healthcare Center.

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Westmoreland County.