Nursing Care Index

Pleasant Ridge Manor East/West

Girard, Erie County, Pennsylvania · CCN 395361 · Government (County) · not part of a chain

CMS rates Pleasant Ridge Manor East/West 4 of 5 overall as of August 2026. 300 certified beds, 211 residents a day on average. 20 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $10,033.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / — of 5

Staffing

Total nurse staffing4.44662 hours per resident per day
Registered nurses0.4112 hours per resident per day
Weekend total3.97138 hours per resident per day
Nursing staff turnover71.5% (registered nurses 42.9%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-05 Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · tag F0638
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has no plan of correction
2026-06-05 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has no plan of correction
2026-06-05 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has no plan of correction
2025-06-26 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-07-31
2025-06-26 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-31
2025-06-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-31
2025-06-26 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-31
2025-06-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-31
2025-06-26 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-07-31
2025-06-16
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-18
2024-07-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2024-03-29
2024-07-31 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · tag F0625
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-30
2024-07-31 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-30
2024-07-31 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-30
2024-07-31 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-30
2024-07-31 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-30
2024-07-31 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · tag F0655
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2024-08-30
2024-03-06
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-31
2023-11-01
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-04
2023-08-10
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-20

Fines and payment denials

DatePenaltyAmount
2024-07-31Fine$10,033

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Pleasant Ridge Manor
Organization
adp of the snf2025-05-16
Pleasant Ridge Manor
Organization
operational/managerial control1976-05-17
Anderson, Michael
Individual
adp of the snf2014-06-09
Bayle, Samuel
Individual
adp of the snf2022-01-01
Bienio, Rhonda
Individual
adp of the snf2022-06-14
Copeland, Rock
Individual
adp of the snf2024-01-01
Donor, Bradley
Individual
adp of the snf2022-06-01
Drexel, Christopher
Individual
adp of the snf2024-01-01
Glander, Rebekah
Individual
adp of the snf2022-08-30
Heuser, Craig
Individual
adp of the snf2022-05-02
Horton, Andre
Individual
adp of the snf2014-01-01
Horton, Mark
Individual
adp of the snf2023-04-18
Krahe, Lee
Individual
adp of the snf2007-07-11
Lander, Thomas
Individual
adp of the snf2022-08-01
Lesseski, David
Individual
adp of the snf2020-12-31
Schauerman, Ellen
Individual
adp of the snf2020-01-01
Schultz, Christian
Individual
adp of the snf2014-01-07
Scutella, Terry
Individual
adp of the snf2021-01-01
Trump, Emma
Individual
adp of the snf2023-11-03
Winarski, James
Individual
adp of the snf2022-01-01
Donor, Bradley
Individual
corporate officer2022-06-01
Bayle, Samuel
Individual
managing control - governing body2022-01-01
Copeland, Rock
Individual
managing control - governing body2024-01-01
Drexel, Christopher
Individual
managing control - governing body2024-01-01
Horton, Andre
Individual
managing control - governing body2014-01-01
Schauerman, Ellen
Individual
managing control - governing body2020-01-01
Scutella, Terry
Individual
managing control - governing body2021-01-01
Winarski, James
Individual
managing control - governing body2022-01-01
Anderson, Michael
Individual
operational/managerial control2014-06-09
Bienio, Rhonda
Individual
operational/managerial control2022-06-14
Donor, Bradley
Individual
operational/managerial control2022-06-01
Glander, Rebekah
Individual
operational/managerial control2022-08-30
Heuser, Craig
Individual
operational/managerial control2022-05-02
Horton, Mark
Individual
operational/managerial control2023-04-18
Krahe, Lee
Individual
operational/managerial control2007-07-11
Lander, Thomas
Individual
operational/managerial control2022-08-01
Lesseski, David
Individual
operational/managerial control2020-12-31
Schultz, Christian
Individual
operational/managerial control2014-01-07
Trump, Emma
Individual
operational/managerial control2023-11-03
Bayle, Samuel
Individual
trustee of the snf2022-01-01
Copeland, Rock
Individual
trustee of the snf2024-01-01
Drexel, Christopher
Individual
trustee of the snf2024-01-01
Horton, Andre
Individual
trustee of the snf2014-01-01
Schauerman, Ellen
Individual
trustee of the snf2020-01-01
Scutella, Terry
Individual
trustee of the snf2021-01-01
Winarski, James
Individual
trustee of the snf2022-01-01

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Erie County.