Crosslands
Kennett Square, Chester County, Pennsylvania · CCN 395388 · Non-profit (Corporation) · part of Kendal (5 facilities, chain average 4.4 stars)
CMS rates Crosslands 5 of 5 overall as of August 2026. 60 certified beds, 46 residents a day on average. 8 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $12,735.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 4 / 5 of 5 |
Staffing
| Total nurse staffing | 5.57812 hours per resident per day |
|---|---|
| Registered nurses | 1.42427 hours per resident per day |
| Weekend total | 4.94435 hours per resident per day |
| Nursing staff turnover | 20% (registered nurses 12.5%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-20 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0606 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-15 |
| 2026-02-20 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-15 |
| 2025-01-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-03-07 |
| 2025-01-09 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-07 |
| 2025-01-09 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-21 |
| 2024-01-22 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-02-29 |
| 2024-01-22 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
E No actual harm, with potential for more than minimal harm; pattern | Past Non-Compliance 2023-12-14 |
| 2023-12-28 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-31 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-01-09 | Fine | $12,735 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Citizens Bank Of Pennsylvania Organization | 5% or greater mortgage interest | — | 2010-12-01 |
| Citizens Bank Of Pennsylvania Organization | 5% or greater security interest | — | 2010-12-01 |
| Citizens Bank Of Pennsylvania Organization | adp of the snf | — | 2025-06-16 |
| Beaver, Seth Individual | adp of the snf | — | 2017-01-03 |
| Berardi, Michele Individual | adp of the snf | — | 2011-11-14 |
| Homayouni, Sam Individual | adp of the snf | — | 2026-06-04 |
| Lawrence, Thomas Individual | adp of the snf | — | 2005-06-24 |
| Marsillo, Lisa Individual | adp of the snf | — | 2020-01-21 |
| O'Brien, Timothy Individual | adp of the snf | — | 2025-01-02 |
| Pettiford, Quiana Individual | adp of the snf | — | 2022-08-29 |
| Taylor, Donna Individual | adp of the snf | — | 2019-06-01 |
| Evans, Patricia Individual | corporate director | — | 2023-06-13 |
| Grove, David Individual | corporate director | — | 2021-04-13 |
| Helle, Jennifer Individual | corporate director | — | 2024-11-12 |
| Homayouni, Sam Individual | corporate director | — | 2026-06-05 |
| Huxtable, Jonathan Individual | corporate director | — | 2023-10-01 |
| Petrocelli, Susan Individual | corporate director | — | 2022-12-13 |
| Poutasse, Sarah Individual | corporate director | — | 2025-03-11 |
| Renz, Susan Individual | corporate director | — | 2021-02-09 |
| Spackman, Frederick Individual | corporate director | — | 2019-10-08 |
| Stover, Anthony Individual | corporate director | — | 2021-03-16 |
| Taylor, Andrea Individual | corporate director | — | 2022-02-08 |
| Ward, Clare Individual | corporate director | — | 2025-05-13 |
| Evans, Patricia Individual | corporate officer | — | 2025-03-11 |
| Grove, David Individual | corporate officer | — | 2021-04-13 |
| Marsillo, Lisa Individual | corporate officer | — | 2020-01-21 |
| Renz, Susan Individual | corporate officer | — | 2023-04-11 |
| Spackman, Frederick Individual | corporate officer | — | 2023-04-11 |
| Evans, Patricia Individual | managing control - governing body | — | 2023-06-13 |
| Grove, David Individual | managing control - governing body | — | 2021-04-13 |
| Helle, Jennifer Individual | managing control - governing body | — | 2024-11-12 |
| Huxtable, Jonathan Individual | managing control - governing body | — | 2023-10-01 |
| Poutasse, Sarah Individual | managing control - governing body | — | 2025-03-11 |
| Renz, Susan Individual | managing control - governing body | — | 2021-02-09 |
| Spackman, Frederick Individual | managing control - governing body | — | 2019-10-08 |
| Stover, Anthony Individual | managing control - governing body | — | 2021-03-16 |
| Taylor, Andrea Individual | managing control - governing body | — | 2022-02-08 |
| Beaver, Seth Individual | operational/managerial control | — | 2017-01-03 |
| Berardi, Michele Individual | operational/managerial control | — | 2011-11-14 |
| Homayouni, Sam Individual | operational/managerial control | — | 2026-06-04 |
| Lawrence, Thomas Individual | operational/managerial control | — | 2005-06-24 |
| Marsillo, Lisa Individual | operational/managerial control | — | 2020-01-21 |
| O'Brien, Timothy Individual | operational/managerial control | — | 2025-01-02 |
| Pettiford, Quiana Individual | operational/managerial control | — | 2022-08-20 |
| Taylor, Donna Individual | operational/managerial control | — | 2019-06-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Crosslands.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Chester County.