Nursing Care Index

Ephrata Manor

Ephrata, Lancaster County, Pennsylvania · CCN 395857 · Non-profit (Corporation) · not part of a chain

CMS rates Ephrata Manor 4 of 5 overall as of August 2026. 120 certified beds, 108 residents a day on average. 11 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $13,845.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay2 / 4 of 5

Staffing

Total nurse staffing4.21502 hours per resident per day
Registered nurses0.78563 hours per resident per day
Weekend total3.8551 hours per resident per day
Nursing staff turnover43.5% (registered nurses 25%)
Administrators who left2

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-02-02
complaint survey
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · tag F0745
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-03
2024-09-20 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-18
2023-11-03 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-11-30
2023-11-03 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-11-03 Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · tag F0638
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-11-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-11-03 Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · tag F0730
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-11-03 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-11-03 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · tag F0947
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2022-12-16 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-30
2022-12-16 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-30

Fines and payment denials

DatePenaltyAmount
2023-11-03Fine$13,845

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
United Church Of Christ Homes
Organization
5% or greater direct ownership interest100%1981-01-01
Cliftonlarsonallen LLP
Organization
adp of the snf2025-03-07
Conrad Siegel Investment Advisors, Inc.
Organization
adp of the snf2025-03-07
Fulton Bank, N.A.
Organization
adp of the snf2015-10-01
Marsh And Mclennan Companies, Inc.
Organization
adp of the snf2025-03-07
Pennsylvania Association Of Director Of Nursing Administration (Padona
Organization
adp of the snf2025-03-07
Rkl LLP
Organization
adp of the snf2025-01-01
Cliftonlarsonallen LLP
Organization
operational/managerial control2012-01-01
Conrad Siegel Investment Advisors, Inc.
Organization
operational/managerial control2009-01-01
Marsh And Mclennan Companies, Inc.
Organization
operational/managerial control2024-03-15
Pennsylvania Association Of Director Of Nursing Administration (Padona
Organization
operational/managerial control2022-03-24
Blose, Leroy
Individual
adp of the snf2018-04-26
Boone, Rebecca
Individual
adp of the snf2023-04-27
Chmielewski, Jamie
Individual
adp of the snf2025-12-31
Connelly, Crystal
Individual
adp of the snf2025-12-31
Costanzo, Amanda
Individual
adp of the snf2010-03-01
Deaner, Kay
Individual
adp of the snf2023-04-27
Dierolf, Lori
Individual
adp of the snf2022-06-16
Domingos, Tita
Individual
adp of the snf2024-07-25
Eyster, Sharon
Individual
adp of the snf2022-10-31
Fields, Meredith
Individual
adp of the snf2025-02-10
Fields, Tony
Individual
adp of the snf2023-04-27
Gagnon, Tempest
Individual
adp of the snf2023-02-03
Gourley, Ronald
Individual
adp of the snf2024-12-13
Harlan, Shaun
Individual
adp of the snf2025-12-31
Hein, Dwight
Individual
adp of the snf2025-04-28
Kern, Craig
Individual
adp of the snf2025-04-25
Loretan, William
Individual
adp of the snf1998-01-01
Lyons, James
Individual
adp of the snf2024-04-25
Paul, Emerson
Individual
adp of the snf2022-04-28
Prinz, Donna
Individual
adp of the snf2023-04-27
Rankin, Christopher
Individual
adp of the snf2023-04-27
Rieker, John
Individual
adp of the snf2018-04-26
Russell, Galen
Individual
adp of the snf2021-04-22
Shelly, Craig
Individual
adp of the snf2025-05-12
Troutman, Christopher
Individual
adp of the snf2025-06-02
Velez, Victoria
Individual
adp of the snf1995-03-01
Weiser, Neil
Individual
adp of the snf2019-06-24
Womack, Kenneth
Individual
adp of the snf2022-04-28
Yoder, Jessica
Individual
adp of the snf2022-01-05
Eyster, Sharon
Individual
corporate officer2022-10-31
Fields, Meredith
Individual
corporate officer2025-02-10
Gourley, Ronald
Individual
corporate officer2024-12-13
Blose, Leroy
Individual
managing control - governing body2018-04-26
Boone, Rebecca
Individual
managing control - governing body2020-04-23
Deaner, Kay
Individual
managing control - governing body2023-04-27
Domingos, Tita
Individual
managing control - governing body2024-07-25
Fields, Tony
Individual
managing control - governing body2023-04-27
Hein, Dwight
Individual
managing control - governing body2025-04-28
Kern, Craig
Individual
managing control - governing body2025-04-25
Lyons, James
Individual
managing control - governing body2024-04-25
Paul, Emerson
Individual
managing control - governing body2022-04-28
Prinz, Donna
Individual
managing control - governing body2023-04-27
Rankin, Christopher
Individual
managing control - governing body2023-04-27
Rieker, John
Individual
managing control - governing body2018-04-26
Russell, Galen
Individual
managing control - governing body2021-04-22
Womack, Kenneth
Individual
managing control - governing body2022-04-28
Chmielewski, Jamie
Individual
operational/managerial control2025-12-31
Connelly, Crystal
Individual
operational/managerial control2025-12-31
Costanzo, Amanda
Individual
operational/managerial control2010-03-01
Dierolf, Lori
Individual
operational/managerial control2022-06-16
Eyster, Sharon
Individual
operational/managerial control2022-10-31
Fields, Meredith
Individual
operational/managerial control2025-02-10
Gagnon, Tempest
Individual
operational/managerial control2023-02-03
Gourley, Ronald
Individual
operational/managerial control2024-12-13
Harlan, Shaun
Individual
operational/managerial control2025-12-31
Loretan, William
Individual
operational/managerial control1998-01-01
Shelly, Craig
Individual
operational/managerial control2025-05-12
Troutman, Christopher
Individual
operational/managerial control2025-06-02
Velez, Victoria
Individual
operational/managerial control1995-03-01
Weiser, Neil
Individual
operational/managerial control2019-06-24
Yoder, Jessica
Individual
operational/managerial control2022-01-05

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Lancaster County.