Nursing Care Index

Phoebe Berks

Wernersville, Berks County, Pennsylvania · CCN 395880 · Non-profit (Corporation) · not part of a chain

CMS rates Phoebe Berks 5 of 5 overall as of August 2026. 119 certified beds, 95 residents a day on average. 5 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★★ 5 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay1 / 4 of 5

Staffing

Total nurse staffing4.13211 hours per resident per day
Registered nurses0.9979 hours per resident per day
Weekend total3.81414 hours per resident per day
Nursing staff turnover43.2% (registered nurses 30.8%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-18 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-29
2025-05-01
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-06-30
2025-05-01 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · tag F0655
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-30
2024-04-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-09
2024-01-25
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-01

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Baker Tilly Advisory Group Lp
Organization
adp of the snf2024-05-29
Friends Services For The Aging
Organization
adp of the snf2016-07-01
General Health Care Resources, Inc.
Organization
adp of the snf2019-03-12
Nurselect LLC
Organization
adp of the snf2023-01-20
Phoebe Services Inc.
Organization
adp of the snf1995-09-18
Physician And Tactical Healthcare Services LLC
Organization
adp of the snf2025-01-01
Shiftster LLC
Organization
adp of the snf2024-07-22
Friends Services For The Aging
Organization
operational/managerial control2016-07-01
Phoebe-Devitt Homes
Organization
operational/managerial control1966-01-01
Physician And Tactical Healthcare Services LLC
Organization
operational/managerial control2025-01-01
Abdouche, George
Individual
adp of the snf2026-01-20
Alfaro, Tracy
Individual
adp of the snf2019-05-19
Baer, Thomas
Individual
adp of the snf2022-01-01
Barley, Richard
Individual
adp of the snf2025-03-18
Collier, Daniel
Individual
adp of the snf2018-03-04
Gassert, Sherry
Individual
adp of the snf2025-04-20
Haddad, Teri
Individual
adp of the snf2025-02-25
Khanuja, Rob
Individual
adp of the snf2011-05-22
Kwiatkowski, Jennifer
Individual
adp of the snf2022-07-03
Langham, Ann Marie
Individual
adp of the snf2022-03-01
Lion, Joseph
Individual
adp of the snf2025-08-05
Mack, Janet
Individual
adp of the snf2016-07-01
Mason, Candace
Individual
adp of the snf2005-12-12
Mason, Tracy
Individual
adp of the snf2024-02-14
Mccool, Heather
Individual
adp of the snf2025-05-27
Palermo, Faith
Individual
adp of the snf2019-05-12
Pettie, Jessica
Individual
adp of the snf2010-12-01
Pfleegor, Michael
Individual
adp of the snf2021-11-08
Rassler, Matthew
Individual
adp of the snf2022-02-14
Shelly, Craig
Individual
adp of the snf2022-12-05
Shott, Jason
Individual
adp of the snf2024-10-28
Staska-Pier, Marie
Individual
adp of the snf2019-07-07
Steiner, Patricia
Individual
adp of the snf2021-12-13
Stevenson, Scott
Individual
adp of the snf2008-06-30
Tiano, Frank
Individual
adp of the snf2023-06-05
Watson, Nicole
Individual
adp of the snf2025-10-28
Wright, Neil
Individual
adp of the snf2025-01-02
Calvert, Scott
Individual
corporate director2020-05-11
Gassert, Sherry
Individual
corporate director2025-04-20
Haddad, Teri
Individual
corporate director2025-02-25
Khanuja, Rob
Individual
corporate director2011-05-22
Mason, Candace
Individual
corporate director2005-12-12
Morris, Darren
Individual
corporate director2017-11-12
Palermo, Faith
Individual
corporate director2019-05-12
Pettie, Jessica
Individual
corporate director2010-12-01
Pfleegor, Michael
Individual
corporate director2021-11-08
Rassler, Matthew
Individual
corporate director2022-02-14
Shelly, Craig
Individual
corporate director2022-12-05
Steiner, Patricia
Individual
corporate director2021-12-12
Wright, Neil
Individual
corporate director2025-01-02
Baer, Thomas
Individual
corporate officer2022-01-01
Shott, Jason
Individual
corporate officer2024-10-28
Staska-Pier, Marie
Individual
corporate officer2019-07-07
Stevenson, Scott
Individual
corporate officer2006-04-24
Stevenson, Scott
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-30
Abdouche, George
Individual
operational/managerial control2026-01-20
Alfaro, Tracy
Individual
operational/managerial control2019-05-19
Baer, Thomas
Individual
operational/managerial control2022-01-01
Barley, Richard
Individual
operational/managerial control2025-03-18
Bates, Bonita
Individual
operational/managerial control2017-12-11
Bell, Carmen
Individual
operational/managerial control2022-04-04
Bertolette, Robert
Individual
operational/managerial control2017-07-01
Call, Carrie
Individual
operational/managerial control2019-12-09
Charette, Kenneth
Individual
operational/managerial control2022-04-04
Chavarria, Annmarie
Individual
operational/managerial control2025-08-18
Collier, Daniel
Individual
operational/managerial control2018-03-04
Duelberg-Kraftician, Christa
Individual
operational/managerial control2025-08-18
Gassert, Sherry
Individual
operational/managerial control2025-04-20
Hacker, William
Individual
operational/managerial control2012-04-16
Khanuja, Rob
Individual
operational/managerial control2011-05-22
Kwiatkowski, Jennifer
Individual
operational/managerial control2022-07-03
Lien, Emmett
Individual
operational/managerial control2021-04-12
Lion, Joseph
Individual
operational/managerial control2025-08-05
Mack, Janet
Individual
operational/managerial control2016-07-01
Mason, Candace
Individual
operational/managerial control2005-12-12
Mason, Tracy
Individual
operational/managerial control2024-02-14
Mccool, Heather
Individual
operational/managerial control2025-05-27
Merrill, Debora
Individual
operational/managerial control2019-10-07
Miller, Robert
Individual
operational/managerial control2023-10-09
Morris, Darren
Individual
operational/managerial control2017-11-12
Moser, Daniel
Individual
operational/managerial control2018-04-09
Palermo, Faith
Individual
operational/managerial control2019-05-12
Pettie, Jessica
Individual
operational/managerial control2010-12-01
Pfleegor, Michael
Individual
operational/managerial control2021-11-08
Rassler, Matthew
Individual
operational/managerial control2022-02-14
Shelly, Craig
Individual
operational/managerial control2022-12-05
Shott, Jason
Individual
operational/managerial control2024-10-28
Skeete, Haniff
Individual
operational/managerial control2024-06-24
Sloan, Joshua
Individual
operational/managerial control2020-10-12
Smith, David
Individual
operational/managerial control2019-04-08
Staska-Pier, Marie
Individual
operational/managerial control2019-07-07
Steiner, Patricia
Individual
operational/managerial control2021-12-13
Stevenson, Scott
Individual
operational/managerial control2008-06-30
Tranguch, Nicholas
Individual
operational/managerial control2020-10-12
Watson, Nicole
Individual
operational/managerial control2025-10-28
Worley, William
Individual
operational/managerial control2015-10-12
Wright, Neil
Individual
operational/managerial control2025-01-02
Bates, Bonita
Individual
trustee of the snf2017-12-11
Bell, Carmen
Individual
trustee of the snf2022-04-04
Bertolette, Robert
Individual
trustee of the snf2017-07-01
Call, Carrie
Individual
trustee of the snf2019-12-09
Charette, Kenneth
Individual
trustee of the snf2022-04-04
Hacker, William
Individual
trustee of the snf2012-04-16
Lien, Emmett
Individual
trustee of the snf2021-04-12
Merrill, Debora
Individual
trustee of the snf2019-10-07
Miller, Robert
Individual
trustee of the snf2023-10-09
Moser, Daniel
Individual
trustee of the snf2018-04-09
Skeete, Haniff
Individual
trustee of the snf2024-06-24
Sloan, Joshua
Individual
trustee of the snf2020-10-12
Smith, David
Individual
trustee of the snf2019-04-08
Tranguch, Nicholas
Individual
trustee of the snf2020-10-12
Worley, William
Individual
trustee of the snf2015-10-12

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Berks County.