Glen At Willow Valley
Lancaster, Lancaster County, Pennsylvania · CCN 395956 · Non-profit (Corporation) · not part of a chain
CMS rates Glen At Willow Valley 5 of 5 overall as of August 2026. 262 certified beds, 232 residents a day on average. 1 citation on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 4.45351 hours per resident per day |
|---|---|
| Registered nurses | 0.69824 hours per resident per day |
| Weekend total | 4.11216 hours per resident per day |
| Nursing staff turnover | 28.9% (registered nurses 38.8%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2023-11-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-01-16 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Willow Valley Communities Organization | 5% or greater direct ownership interest | 100% | 1982-12-06 |
| Allmond, Susan Individual | corporate director | — | 2022-05-01 |
| Kemrer, John Individual | corporate director | — | 2022-05-01 |
| Barley, Jane Individual | corporate officer | — | 2012-04-19 |
| Brant, Leslie Individual | corporate officer | — | 2019-04-24 |
| Gerner, Elric Individual | corporate officer | — | 2022-05-01 |
| Gilbert, Jill Individual | corporate officer | — | 2019-04-24 |
| Grant, Gerald Individual | corporate officer | — | 2022-05-01 |
| Mashner, Marvin Individual | corporate officer | — | 2022-05-01 |
| Donegan, Margaret Individual | w-2 managing employee | — | 2002-11-27 |
| Hunsicker, Kendall Individual | w-2 managing employee | — | 1999-11-09 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Glen At Willow Valley.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Lancaster County.