The Arboretum At The Woodlands
Greenville, Greenville County, South Carolina · CCN 425394 · Non-profit (Other) · not part of a chain
CMS rates The Arboretum At The Woodlands 5 of 5 overall as of August 2026. 30 certified beds, 29 residents a day on average. 3 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 5 / 3 of 5 |
Staffing
| Total nurse staffing | 5.74594 hours per resident per day |
|---|---|
| Registered nurses | 1.60351 hours per resident per day |
| Weekend total | 5.26562 hours per resident per day |
| Nursing staff turnover | 37.8% (registered nurses 33.3%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2024-10-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-23 |
| 2024-10-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-23 |
| 2024-02-02 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-03-01 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Upstate Senior Living, Inc. Organization | operational/managerial control | — | 2009-07-30 |
| Brackett, James Individual | adp of the snf | — | 2021-07-01 |
| Todd, Kelly Individual | adp of the snf | — | 2009-08-17 |
| Brackett, James Individual | corporate officer | — | 2021-07-01 |
| Cannaday, Troy Individual | corporate officer | — | 2009-07-30 |
| Todd, Kelly Individual | corporate officer | — | 2009-08-17 |
| Brackett, James Individual | operational/managerial control | — | 2021-07-01 |
| Cannaday, Troy Individual | operational/managerial control | — | 2014-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for The Arboretum At The Woodlands.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Greenville County.