Nursing Care Index

Westhills Village Health Care Facility

Rapid City, Pennington County, South Dakota · CCN 435033 · Non-profit (Other) · not part of a chain

CMS rates Westhills Village Health Care Facility 5 of 5 overall as of August 2026. 44 certified beds, 41 residents a day on average. 11 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $8,788.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.69567 hours per resident per day
Registered nurses1.13478 hours per resident per day
Weekend total3.05764 hours per resident per day
Nursing staff turnover46.2% (registered nurses 22.2%)

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-12 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-26
2026-03-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-26
2026-03-12 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-26
2025-07-08
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-08-06
2025-07-08
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-06
2024-11-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-01-05
2024-11-21
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-01-05
2024-11-21 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-01-05
2024-11-21 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-05
2024-11-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-05
2024-11-21 Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · tag F0699
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-05

Fines and payment denials

DatePenaltyAmount
2025-07-08Fine$8,788

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Presbyterian Retirement Village Of Rapid City, Inc.
Organization
5% or greater direct ownership interest100%1979-05-14
Presbyterian Retirement Village Of Rapid City, Inc.
Organization
adp of the snf1979-05-14
Bertsch, Kelsey
Individual
adp of the snf2025-11-07
Diamond, Kenneth
Individual
adp of the snf2025-11-07
Bifulco, Leah
Individual
corporate officer2016-10-17
Donohue, Tyler
Individual
corporate officer2023-06-12
Archer, Bradley
Individual
managing control - governing body2019-01-01
Duhamel Duffy, Helene
Individual
managing control - governing body2019-01-01
Harlow, Mark
Individual
managing control - governing body2015-04-28
Jackson, Douglas
Individual
managing control - governing body2015-04-28
Kilpatrick, Christopher
Individual
managing control - governing body2022-01-01
Knudson, Adam
Individual
managing control - governing body2024-01-01
Moore, Molly
Individual
managing control - governing body2022-01-01
Mudge, Deborah
Individual
managing control - governing body2009-12-10
Pfeifle, Craig
Individual
managing control - governing body2009-12-10
Pogany, Michael
Individual
managing control - governing body2024-01-01
Shiffermiller, Kassie
Individual
managing control - governing body2024-01-01
Bertsch, Kelsey
Individual
operational/managerial control2022-04-04
Bifulco, Leah
Individual
operational/managerial control2016-10-17
Diamond, Kenneth
Individual
operational/managerial control2015-10-01
Knoll, Andrea
Individual
operational/managerial control2019-10-02
Petrotto, Maryann
Individual
operational/managerial control2014-06-19

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Pennington County.