Nursing Care Index

Avera Mother Joseph Manor Retirement Community

Aberdeen, Brown County, South Dakota · CCN 435042 · Non-profit (Corporation) · part of Avera Health (13 facilities, chain average 3.7 stars)

CMS rates Avera Mother Joseph Manor Retirement Community 1 of 5 overall as of August 2026. 81 certified beds, 78 residents a day on average. 18 citations on record from the current inspection cycles, 3 involving actual harm; 1 fine totalling $8,824.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★☆ 4 of 5
Quality measures★☆☆☆☆ 1 of 5
Quality: long-stay / short-stay1 / 2 of 5

Staffing

Total nurse staffing4.05678 hours per resident per day
Registered nurses0.95823 hours per resident per day
Weekend total3.35276 hours per resident per day
Nursing staff turnover55.7% (registered nurses 43.8%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-17 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-12-26
2025-12-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-01-30
2025-12-17 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · tag F0585
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-01-24
2025-12-17 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-01-24
2025-12-17 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-24
2025-12-17 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-16
2025-12-17 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-30
2025-08-01
complaint survey
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · tag F0678
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-06-04
complaint survey
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2025-05-27
2024-08-28
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2024-07-31
2024-05-16 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-06-19
2023-08-02
complaint survey
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-18
2023-03-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-04-21
2023-03-23 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-04-21
2023-03-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-04-21
2023-03-23 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-04-21
2023-03-23 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-21
2023-03-23 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · tag F0849
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-21

Fines and payment denials

DatePenaltyAmount
2024-08-28Fine$8,824

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Avera Health
Organization
5% or greater direct ownership interest100%1998-01-01
Avera Health
Organization
operational/managerial control1998-01-01
Henrickson, Paula
Individual
adp of the snf2026-02-12
Knapp, Michael
Individual
adp of the snf2026-02-12
Bierne, Kathleen
Individual
corporate director2018-07-01
Fauth, Kristen
Individual
corporate director2022-07-01
Fouberg, Erin
Individual
corporate director2025-07-01
Franks, Shane
Individual
corporate director2024-07-01
Golz, Heidi
Individual
corporate director2018-07-01
Heinz, Blake
Individual
corporate director2024-07-01
Herman, Michael
Individual
corporate director2022-07-01
Jensen, Paula
Individual
corporate director2023-07-01
Kerkvliet, Marietta
Individual
corporate director2018-07-01
Knapp, Michael
Individual
corporate director2011-03-01
Mcneil, David
Individual
corporate director2025-07-01
Panowicz, Kathleen
Individual
corporate director2014-07-01
Wobst, Garret
Individual
corporate director2018-07-01
Bjerknes, Daniel
Individual
corporate officer2022-08-15
Dover, James
Individual
corporate officer2023-10-23
Henrickson, Paula
Individual
corporate officer2024-03-26
Lautt, Julie
Individual
corporate officer2020-03-01
Schutz, Amanda
Individual
corporate officer2018-07-01
Henrickson, Paula
Individual
operational/managerial control2024-03-26
Knapp, Michael
Individual
operational/managerial control2011-03-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Brown County.