Life Care Center Of Crossville
Crossville, Cumberland County, Tennessee · CCN 445167 · For-profit (LLC) · part of Life Care Centers Of America (194 facilities, chain average 3.4 stars)
CMS rates Life Care Center Of Crossville 4 of 5 overall as of August 2026. 122 certified beds, 79 residents a day on average. 17 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $8,824.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 3.6782 hours per resident per day |
|---|---|
| Registered nurses | 0.26723 hours per resident per day |
| Weekend total | 3.325 hours per resident per day |
| Nursing staff turnover | 41.3% (registered nurses 20%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-18 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2026-03-18 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2026-03-18 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · tag F0810 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-10 |
| 2024-12-04 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · tag F0849 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-01-13 |
| 2024-12-04 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-01-13 |
| 2024-12-04 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-01-13 |
| 2024-12-04 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-01-13 |
| 2024-12-04 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-01-13 |
| 2024-12-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-13 |
| 2024-12-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-13 |
| 2024-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-13 |
| 2024-08-28 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-09-20 |
| 2024-08-28 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-20 |
| 2024-08-28 complaint survey |
Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-20 |
| 2023-12-21 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-19 |
| 2021-11-17 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-01-01 |
| 2021-11-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-01-01 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-08-28 | Fine | $8,824 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Crossville Medical Investors, LLC Organization | adp of the snf | — | 2009-01-12 |
| Life Care Centers Of America, Inc. Organization | adp of the snf | — | 2025-03-04 |
| Developers Investment Company II, Inc. Organization | direct ownership interest | — | 2008-06-13 |
| Crossville Medical Investors, LLC Organization | operational/managerial control | — | 2009-01-12 |
| Developers Investment Company II, Inc. Organization | operational/managerial control | — | 2008-06-13 |
| Life Care Centers Of America, Inc. Organization | operational/managerial control | — | 2008-11-01 |
| Howe, Cathy Individual | adp of the snf | — | 2025-03-04 |
| Preston, Forrest Individual | adp of the snf | — | 2009-01-12 |
| Willett, Dwight Individual | adp of the snf | — | 2025-03-04 |
| Lay, Lisa Individual | corporate director | — | 2017-04-24 |
| Swanker, Richard Individual | corporate director | — | 2022-01-01 |
| Cross, Cindy Individual | corporate officer | — | 2008-11-01 |
| Henry, Terry Individual | corporate officer | — | 2008-11-01 |
| Lay, Lisa Individual | corporate officer | — | 2018-02-09 |
| Swanker, Richard Individual | corporate officer | — | 2011-04-01 |
| Thurmond, Joan Individual | corporate officer | — | 2008-11-01 |
| Preston, Forrest Individual | direct ownership interest | — | 2008-06-13 |
| Preston, Forrest Individual | indirect ownership interest | — | 2008-06-13 |
| Bilbrey, Emily Individual | managing control - governing body | — | 2024-07-19 |
| Howe, Cathy Individual | managing control - governing body | — | 2019-05-13 |
| Solomon, Jennifer Individual | managing control - governing body | — | 2019-05-01 |
| Bilbrey, Emily Individual | operational/managerial control | — | 2024-07-19 |
| Fletcher, Todd Individual | operational/managerial control | — | 2024-12-13 |
| Howe, Cathy Individual | operational/managerial control | — | 2019-05-13 |
| Preston, Aubrey Individual | operational/managerial control | — | 2024-12-13 |
| Solomon, Jennifer Individual | operational/managerial control | — | 2019-05-01 |
| Willett, Dwight Individual | operational/managerial control | — | 2010-10-01 |
| Ziegler, James Individual | operational/managerial control | — | 2024-12-13 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Life Care Center Of Crossville.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Cumberland County.