Cumberland Village Care
Lafollette, Campbell County, Tennessee · CCN 445276 · For-profit (LLC) · part of Genesis Healthcare (184 facilities, chain average 2.4 stars)
CMS rates Cumberland Village Care 4 of 5 overall as of August 2026. 182 certified beds, 150 residents a day on average. 16 citations on record from the current inspection cycles; 1 fine totalling $18,769.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 5 / 3 of 5 |
Staffing
| Total nurse staffing | 3.32331 hours per resident per day |
|---|---|
| Registered nurses | 0.50656 hours per resident per day |
| Weekend total | 2.80409 hours per resident per day |
| Nursing staff turnover | 26.1% (registered nurses 28.6%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-01-30 complaint survey |
Keep all essential equipment working safely. Environmental Deficiencies · tag F0908 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-19 |
| 2025-01-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-18 |
| 2025-01-14 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-18 |
| 2025-01-14 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-18 |
| 2025-01-14 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-18 |
| 2024-10-23 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-29 |
| 2024-09-11 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-01 |
| 2024-09-11 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-29 |
| 2021-10-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-11-23 |
| 2019-10-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2019-12-06 |
| 2019-10-29 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2019-12-06 |
| 2019-10-29 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-12-06 |
| 2019-10-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-12-06 |
| 2019-10-29 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · tag F0744 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-12-06 |
| 2019-10-29 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · tag F0849 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-12-06 |
| 2019-10-29 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-12-06 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-09-11 | Fine | $18,769 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Regency Health Services, LLC Organization | 5% or greater direct ownership interest | 100% | 2015-02-02 |
| Fc-Gen Operations Investment LLC Organization | 5% or greater indirect ownership interest | — | 2012-12-01 |
| Gen Operations I LLC Organization | 5% or greater indirect ownership interest | — | 2012-12-01 |
| Gen Operations II LLC Organization | 5% or greater indirect ownership interest | — | 2012-12-01 |
| Genesis Healthcare Inc. Organization | 5% or greater indirect ownership interest | — | 2015-02-02 |
| Genesis Healthcare LLC Organization | 5% or greater indirect ownership interest | — | 2012-12-01 |
| Genesis Holdings LLC Organization | 5% or greater indirect ownership interest | — | 2015-02-02 |
| Sun Healthcare Group, Inc. Organization | 5% or greater indirect ownership interest | — | 2012-12-01 |
| Sunbridge Healthcare LLC Organization | 5% or greater indirect ownership interest | — | 2008-12-01 |
| Whitman, Arnold Individual | 5% or greater indirect ownership interest | — | 2012-12-01 |
| Flowers, Rob Individual | adp of the snf | — | 2017-02-23 |
| Mansour, Elie Individual | adp of the snf | — | 2023-01-01 |
| Berg, Michael Individual | corporate officer | — | 2012-12-01 |
| Bridgeford, Laura Individual | corporate officer | — | 2024-04-01 |
| Mendelson, Avi Individual | corporate officer | — | 2024-04-01 |
| Flowers, Rob Individual | operational/managerial control | — | 2017-02-23 |
| Mansour, Elie Individual | operational/managerial control | — | 2020-04-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Cumberland Village Care.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Campbell County.