Nursing Care Index

Holston Rehabilitation And Care Center

Kingsport, Sullivan County, Tennessee · CCN 445295 · For-profit (Corporation) · part of Venza Care Management (25 facilities, chain average 2.4 stars)

CMS rates Holston Rehabilitation And Care Center 1 of 5 overall as of August 2026. 204 certified beds, 149 residents a day on average. 23 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $10,868.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay2 / 1 of 5

Staffing

Total nurse staffing3.62638 hours per resident per day
Registered nurses0.43601 hours per resident per day
Weekend total3.22461 hours per resident per day
Nursing staff turnover68.1% (registered nurses 56.3%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-11-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-12-05
2025-11-17 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-12-05
2025-11-17 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-12-05
2025-11-17
complaint survey
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-05
2025-11-17 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-05
2025-11-17 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-05
2025-11-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-05
2025-11-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-05
2025-11-17 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-05
2024-03-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-03-25
2024-03-05 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-01
2024-03-05
complaint survey
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-01
2024-03-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-01
2024-03-05 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-25
2024-03-05
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-01
2024-03-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-01
2024-03-05
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-25
2024-03-05 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · tag F0849
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-01
2024-03-05 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-01
2023-11-09
complaint survey
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-20
2020-01-14 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · tag F0553
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-02-28
2020-01-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-02-28
2020-01-14 Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · tag F0770
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-02-28

Fines and payment denials

DatePenaltyAmount
2025-11-17Fine$10,868

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Fh Snf Operations Holding LLC
Organization
5% or greater direct ownership interest100%2022-01-01
Fh Opco Manager LLC
Organization
adp of the snf2025-12-30
Melb Opco Manager LLC
Organization
adp of the snf2025-12-29
Vertex Financial Services LLC
Organization
adp of the snf2025-12-30
Ch Fh Holding LLC
Organization
indirect ownership interest2026-03-25
Cw Fh Holdings LLC
Organization
indirect ownership interest2026-03-25
M Melb Opco LLC
Organization
indirect ownership interest2025-12-01
M Melb Opco Trust
Organization
indirect ownership interest2025-12-01
Ms Fh Holdings LLC
Organization
indirect ownership interest2022-01-01
S Melb Opco LLC
Organization
indirect ownership interest2025-12-01
S Melb Opco Trust
Organization
indirect ownership interest2025-12-01
Se Snf Associates LLC
Organization
indirect ownership interest2026-03-25
Se Snf Associates Trust
Organization
indirect ownership interest2026-03-25
Se Snf Holdings LLC
Organization
indirect ownership interest2026-03-25
Se Snf Holdings Trust
Organization
indirect ownership interest2026-03-25
Ss Fh Holdings LLC
Organization
indirect ownership interest2022-01-01
Fh Opco Manager LLC
Organization
operational/managerial control2022-01-01
Melb Opco Manager LLC
Organization
operational/managerial control2025-12-01
Vertex Financial Services LLC
Organization
operational/managerial control2025-01-01
Kelly, Johnathan
Individual
adp of the snf2024-10-14
Theerathorn, Pitchar
Individual
adp of the snf2025-06-30
Goodman, Menucha
Individual
corporate officer2025-12-01
Herzka, Yisroel
Individual
individual is an owner, partner or trustee of any adp of the snf2026-04-14
Strauss, Susan
Individual
individual is an owner, partner or trustee of any adp of the snf2025-12-30
Goodman, Menucha
Individual
managing control - governing body2025-12-01
Goodman, Menucha
Individual
operational/managerial control2025-12-01
Kelly, Johnathan
Individual
operational/managerial control2024-10-14
Theerathorn, Pitchar
Individual
operational/managerial control2025-06-30

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Sullivan County.