Nursing Care Index

Ocoee Transitional Care Center LLC

Maryville, Blount County, Tennessee · CCN 445404 · Non-profit (Corporation) · part of Twin Rivers Health & Rehabilitation (11 facilities, chain average 3.9 stars)

CMS rates Ocoee Transitional Care Center LLC 2 of 5 overall as of August 2026. 76 certified beds, 66 residents a day on average. 17 citations on record from the current inspection cycles; no fines on record.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay— / 4 of 5

Staffing

Total nurse staffing4.35518 hours per resident per day
Registered nurses1.14985 hours per resident per day
Weekend total3.70404 hours per resident per day
Nursing staff turnover50% (registered nurses 33.3%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-22
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-23
2026-01-22
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-23
2026-01-22
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-23
2026-01-22
complaint survey
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · tag F0867
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-23
2023-08-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-09-10
2023-08-17 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-09-10
2023-08-17 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-10
2023-08-17 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · tag F0655
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-10
2023-08-17 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-10
2023-08-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-10
2023-08-17 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-10
2023-08-17 Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · tag F0699
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-10
2023-08-17 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-10
2020-01-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2020-01-30
2020-01-15 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-01-30
2018-12-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2018-12-14
2018-12-12 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2018-12-21

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Functional Pathways Of Tennessee LLC
Organization
adp of the snf2024-07-01
Guardian Pharmacy Of Knoxville, LLC
Organization
adp of the snf2024-07-01
Ocoee Foundation Inc.
Organization
adp of the snf2024-07-01
Ocoee Tcc-Mvv Propco LLC
Organization
adp of the snf2024-07-01
Pinnacle Financial Partners
Organization
adp of the snf2024-07-01
Pioneer Consulting LLC
Organization
adp of the snf2025-01-06
Senior Care Partners Of East Tennessee PLLC
Organization
adp of the snf2025-01-06
Twin Rivers Health & Rehabilitation LLC
Organization
adp of the snf2024-07-01
Ocoee Foundation Inc.
Organization
operational/managerial control2024-07-01
Pioneer Consulting LLC
Organization
operational/managerial control2024-07-01
Twin Rivers Health & Rehabilitation LLC
Organization
operational/managerial control2024-07-01
Davis, Clinton
Individual
adp of the snf2024-06-18
Holcombe, Michelle
Individual
adp of the snf2024-07-01
Hunt, Billy
Individual
adp of the snf2025-01-06
Salazar-Catron, Teresa
Individual
adp of the snf2012-01-01
Sheehan, John
Individual
adp of the snf2024-07-01
Phillips, Dorothy
Individual
corporate director2024-02-07
Sheehan, John
Individual
corporate director2024-07-01
Smith, Frank
Individual
corporate director2024-02-07
Davis, Clinton
Individual
individual is an owner, partner or trustee of any adp of the snf2025-08-22
Burton, William
Individual
managing control - governing body2024-02-07
Cunliffe, Joseph
Individual
managing control - governing body2024-07-01
Kupchynsky, Kathleen
Individual
managing control - governing body2024-02-07
Phillips, Dorothy
Individual
managing control - governing body2024-02-07
Sheehan, John
Individual
managing control - governing body2024-02-07
Sheehan, Margaret
Individual
managing control - governing body2024-02-07
Smith, Frank
Individual
managing control - governing body2024-02-07
Bradley, Don
Individual
operational/managerial control2024-07-01
Burton, William
Individual
operational/managerial control2024-07-01
Davis, Clinton
Individual
operational/managerial control2024-06-18
Holcombe, Michelle
Individual
operational/managerial control2024-07-01
Hunt, Billy
Individual
operational/managerial control2025-01-06
Kupchynsky, Kathleen
Individual
operational/managerial control2025-01-07
Phillips, Dorothy
Individual
operational/managerial control2024-07-01
Salazar-Catron, Teresa
Individual
operational/managerial control2024-07-01
Sheehan, John
Individual
operational/managerial control2024-07-01
Sheehan, Margaret
Individual
operational/managerial control2025-01-07
Smith, Frank
Individual
operational/managerial control2025-01-07

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Blount County.