Hillview Health Center
Elizabethton, Carter County, Tennessee · CCN 445464 · Government (Federal) · part of Twin Rivers Health & Rehabilitation (11 facilities, chain average 3.9 stars)
CMS rates Hillview Health Center 4 of 5 overall as of August 2026. 76 certified beds, 68 residents a day on average. 7 citations on record from the current inspection cycles; no fines on record.
On record
- No health inspection in more than two years, by CMS’s own flag.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 3 / 4 of 5 |
Staffing
| Total nurse staffing | 3.65253 hours per resident per day |
|---|---|
| Registered nurses | 0.75482 hours per resident per day |
| Weekend total | 2.91615 hours per resident per day |
| Nursing staff turnover | 41.2% (registered nurses 20%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2023-11-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-12 |
| 2023-11-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-05 |
| 2023-11-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-06 |
| 2019-03-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2019-04-03 |
| 2019-03-06 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2019-04-03 |
| 2019-03-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-04-03 |
| 2019-03-06 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-04-03 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Ocoee Foundation Inc. Organization | adp of the snf | — | 2008-06-19 |
| Ocoee Hillview Property LLC Organization | adp of the snf | — | 2008-09-01 |
| Pioneer Consulting LLC Organization | adp of the snf | — | 2025-03-26 |
| Twin Rivers Health & Rehabilitation LLC Organization | adp of the snf | — | 2025-03-26 |
| Ocoee Foundation Inc. Organization | direct ownership interest | — | 2008-06-19 |
| Ocoee Foundation Inc. Organization | operational/managerial control | — | 2008-06-19 |
| Pioneer Consulting LLC Organization | operational/managerial control | — | 2019-01-01 |
| Twin Rivers Health & Rehabilitation LLC Organization | operational/managerial control | — | 2019-01-01 |
| Cannon, Joshua Individual | adp of the snf | — | 2004-12-27 |
| Davis, Clinton Individual | adp of the snf | — | 2019-01-01 |
| Holcombe, Michelle Individual | adp of the snf | — | 2019-01-01 |
| Shankle, Victoria Individual | adp of the snf | — | 2021-01-01 |
| Sheehan, John Individual | adp of the snf | — | 2008-06-19 |
| Sheehan, John Individual | corporate officer | — | 2008-06-19 |
| Kupchynsky, Kathleen Individual | managing control - governing body | — | 2024-02-04 |
| Phillips, Dorothy Individual | managing control - governing body | — | 2024-02-07 |
| Sheehan, John Individual | managing control - governing body | — | 2024-02-07 |
| Sheehan, Margaret Individual | managing control - governing body | — | 2008-06-19 |
| Bradley, Don Individual | operational/managerial control | — | 2019-02-07 |
| Burton, William Individual | operational/managerial control | — | 2024-02-07 |
| Cannon, Joshua Individual | operational/managerial control | — | 2004-12-27 |
| Davis, Clinton Individual | operational/managerial control | — | 2019-01-01 |
| Holcombe, Michelle Individual | operational/managerial control | — | 2019-01-01 |
| Kupchynsky, Kathleen Individual | operational/managerial control | — | 2024-02-04 |
| Phillips, Dorothy Individual | operational/managerial control | — | 2024-02-07 |
| Sheehan, John Individual | operational/managerial control | — | 2024-02-07 |
| Sheehan, Margaret Individual | operational/managerial control | — | 2008-06-19 |
| Smith, Frank Individual | operational/managerial control | — | 2024-02-07 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Hillview Health Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Carter County.