Hermitage Health Center
Elizabethton, Carter County, Tennessee · CCN 445474 · Non-profit (Other) · part of Twin Rivers Health & Rehabilitation (11 facilities, chain average 3.9 stars)
CMS rates Hermitage Health Center 5 of 5 overall as of August 2026. 70 certified beds, 54 residents a day on average. 5 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 3 / 2 of 5 |
Staffing
| Total nurse staffing | 3.63171 hours per resident per day |
|---|---|
| Registered nurses | 0.61318 hours per resident per day |
| Weekend total | 3.31016 hours per resident per day |
| Nursing staff turnover | 53.4% (registered nurses 22.2%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-05-20 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-30 |
| 2025-05-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-31 |
| 2022-08-10 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-09-15 |
| 2022-08-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-09-15 |
| 2019-11-06 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-11-08 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Ocoee Hermitage Property LLC Organization | adp of the snf | — | 2008-09-01 |
| Pioneer Consulting LLC Organization | adp of the snf | — | 2025-03-26 |
| Twin Rivers Health & Rehabilitation LLC Organization | adp of the snf | — | 2025-03-26 |
| Ocoee Foundation Inc. Organization | direct ownership interest | — | 2008-06-19 |
| Ocoee Foundation Inc. Organization | operational/managerial control | — | 2008-06-19 |
| Pioneer Consulting LLC Organization | operational/managerial control | — | 2019-01-01 |
| Twin Rivers Health & Rehabilitation LLC Organization | operational/managerial control | — | 2019-01-01 |
| Call, Andrew Individual | adp of the snf | — | 2025-03-26 |
| Davis, Clinton Individual | adp of the snf | — | 2019-01-01 |
| Holcombe, Michelle Individual | adp of the snf | — | 2019-01-01 |
| Lawrence, Amy Individual | adp of the snf | — | 2019-01-01 |
| Sheehan, John Individual | adp of the snf | — | 2008-06-19 |
| Sheehan, John Individual | corporate officer | — | 2008-06-19 |
| Bradley, Don Individual | managing control - governing body | — | 2024-02-07 |
| Burton, William Individual | managing control - governing body | — | 2024-02-07 |
| Kupchynsky, Kathleen Individual | managing control - governing body | — | 2024-02-07 |
| Phillips, Dorothy Individual | managing control - governing body | — | 2024-02-07 |
| Sheehan, John Individual | managing control - governing body | — | 2024-02-07 |
| Sheehan, Margaret Individual | managing control - governing body | — | 2008-06-19 |
| Smith, Frank Individual | managing control - governing body | — | 2024-02-07 |
| Bradley, Don Individual | operational/managerial control | — | 2024-02-07 |
| Burton, William Individual | operational/managerial control | — | 2024-02-07 |
| Call, Andrew Individual | operational/managerial control | — | 2025-03-01 |
| Davis, Clinton Individual | operational/managerial control | — | 2019-01-01 |
| Holcombe, Michelle Individual | operational/managerial control | — | 2019-01-01 |
| Kupchynsky, Kathleen Individual | operational/managerial control | — | 2024-02-07 |
| Lawrence, Amy Individual | operational/managerial control | — | 2021-08-04 |
| Phillips, Dorothy Individual | operational/managerial control | — | 2024-02-07 |
| Sheehan, John Individual | operational/managerial control | — | 2024-02-07 |
| Sheehan, Margaret Individual | operational/managerial control | — | 2008-06-19 |
| Smith, Frank Individual | operational/managerial control | — | 2024-02-07 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Hermitage Health Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Carter County.