Nursing Care Index

Monument Healthcare Millcreek

Salt Lake City, Salt Lake County, Utah · CCN 465139 · For-profit (LLC) · part of Monument Health Group (11 facilities, chain average 2.8 stars)

CMS rates Monument Healthcare Millcreek 4 of 5 overall as of August 2026. 120 certified beds, 84 residents a day on average. 16 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.74386 hours per resident per day
Registered nurses1.05425 hours per resident per day
Weekend total3.28023 hours per resident per day
Nursing staff turnover46.9% (registered nurses 31.8%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-21
complaint survey
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · tag F0694
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-16
2026-01-21
complaint survey
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-16
2025-11-20
complaint survey
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-12-26
2025-11-20
complaint survey
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-12-26
2025-11-20
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-26
2025-11-20
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-26
2025-11-20
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-26
2025-11-20
complaint survey
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · tag F0773
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-26
2025-11-20
complaint survey
Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
Administration Deficiencies · tag F0779
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-26
2025-11-20
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-26
2023-11-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-31
2023-11-02 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-31
2023-11-02 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-31
2023-11-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-31
2023-11-02 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-31
2023-11-02 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-31

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Milford Area Health Care Service District #3
Organization
5% or greater direct ownership interest100%2024-02-01
Monument Health Properties LLC
Organization
5% or greater mortgage interest2024-02-01
Monument Real Estate Millcreek LLC
Organization
5% or greater mortgage interest2024-02-01
Health Group Management LLC
Organization
adp of the snf2025-01-23
Monument Health Properties LLC
Organization
adp of the snf2025-01-23
Monument Real Estate Millcreek LLC
Organization
adp of the snf2025-01-23
Beaver Valley Hospital
Organization
operational/managerial control2024-12-06
Health Group Management LLC
Organization
operational/managerial control2024-12-05
Allen, Richard
Individual
adp of the snf2024-02-01
Clawson, Travis
Individual
adp of the snf2024-02-01
Dansie, Guy
Individual
adp of the snf2025-01-23
Devashrayee, Travis
Individual
adp of the snf2024-02-01
Espinosa, Stephanie
Individual
adp of the snf2024-02-01
Fragoso, Lindsay
Individual
adp of the snf2024-02-01
Izatt, Brenda
Individual
adp of the snf2024-02-01
Langford, Scott
Individual
adp of the snf2025-01-23
Moss, Tyler
Individual
adp of the snf2024-02-01
Robertson, Brett
Individual
adp of the snf2024-02-01
Samuelian, Spencer
Individual
adp of the snf2024-02-01
Seastrand, Jason
Individual
adp of the snf2024-02-01
West, Christian
Individual
adp of the snf2024-02-01
Dansie, Guy
Individual
corporate officer2024-02-01
Langford, Scott
Individual
corporate officer2024-02-01
Moss, Tyler
Individual
corporate officer2024-02-01
Allen, Richard
Individual
operational/managerial control2024-02-01
Carter, Laurel
Individual
operational/managerial control2024-12-06
Clawson, Travis
Individual
operational/managerial control2024-02-01
Devashrayee, Travis
Individual
operational/managerial control2024-02-01
Dotson, Ward
Individual
operational/managerial control2024-12-06
Espinosa, Stephanie
Individual
operational/managerial control2024-02-01
Fragoso, Lindsay
Individual
operational/managerial control2024-02-01
Izatt, Brenda
Individual
operational/managerial control2024-02-01
Mayer, Shauna
Individual
operational/managerial control2024-12-06
Moss, Tyler
Individual
operational/managerial control2024-02-01
Robertson, Brett
Individual
operational/managerial control2024-02-01
Samuelian, Spencer
Individual
operational/managerial control2024-02-01
Seastrand, Jason
Individual
operational/managerial control2024-02-01
Symond, Scott
Individual
operational/managerial control2024-12-06
West, Christian
Individual
operational/managerial control2024-02-01
Wiseman, Brandon
Individual
operational/managerial control2024-12-06

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Salt Lake County.