Nursing Care Index

Thompson House Nursing Home

Brattleboro, Windham County, Vermont · CCN 475050 · Non-profit (Corporation) · not part of a chain

CMS rates Thompson House Nursing Home 1 of 5 overall as of August 2026. 43 certified beds, 39 residents a day on average. 7 citations on record from the current inspection cycles, 3 at immediate jeopardy; 1 fine totalling $112,499.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★☆☆☆☆ 1 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay3 / 4 of 5

Staffing

Total nurse staffing4.94587 hours per resident per day
Registered nurses0.97568 hours per resident per day
Weekend total4.21958 hours per resident per day
Nursing staff turnover56.1% (registered nurses 40%)
Administrators who left2

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-09
complaint survey
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
K Immediate jeopardy to resident health or safety; pattern Deficient, Provider has date of correction
2026-01-07
2025-12-09
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2026-01-07
2025-12-09
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2026-01-07
2025-01-08
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-01-31
2023-09-20 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · tag F0585
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-11-01
2023-09-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-11-01
2023-09-20 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-01

Fines and payment denials

DatePenaltyAmount
2025-12-09Fine$112,499

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Dickey, Kari
Individual
adp of the snf2026-03-11
Pratt, Tara
Individual
adp of the snf2026-03-11
Abell, Peter
Individual
corporate director2019-05-15
Huestis, Stephanie
Individual
corporate director2019-05-15
Mabie, John
Individual
corporate director2018-05-15
Taylor Olson, Carolyn
Individual
corporate director2021-05-01
Veenema, Ron
Individual
corporate director2018-05-01
Dickey, Kari
Individual
operational/managerial control2021-01-01
Morton, Judith
Individual
operational/managerial control2022-09-12
Pratt, Tara
Individual
operational/managerial control2024-09-30

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Windham County.