Canterbury Rehabilitation And Healthcare Center

Name: Canterbury Rehabilitation And Healthcare Center: CMS nursing home record
Creator: Centers for Medicare & Medicaid Services
License: https://www.usa.gov/government-works

Richmond, Henrico County, Virginia · CCN 495272 · For-profit (Corporation) · part of Marquis Health Services (87 facilities, chain average 3 stars)

CMS rates Canterbury Rehabilitation And Healthcare Center 1 of 5 overall as of August 2026. 183 certified beds, 180 residents a day on average. 135 citations on record from the current inspection cycles, 4 at immediate jeopardy; 3 fines totalling $436,524.

On record

Abuse icon. CMS marks this facility for a citation of abuse that led to harm, or a repeated potential for it, within the recent inspection cycles.
No health inspection in more than two years, by CMS’s own flag.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall	★☆☆☆☆ 1 of 5
Health inspections	★☆☆☆☆ 1 of 5
Staffing	★☆☆☆☆ 1 of 5
Quality measures	★★★★☆ 4 of 5
Quality: long-stay / short-stay	5 / 3 of 5

Staffing

Total nurse staffing	3.33927 hours per resident per day
Registered nurses	0.66736 hours per resident per day
Weekend total	2.80677 hours per resident per day
Nursing staff turnover	58.1% (registered nurses 78.4%)
Administrators who left	1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

Survey	Finding	Severity	Status
2026-07-02 complaint survey	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600	J Immediate jeopardy to resident health or safety; isolated	Past Non-Compliance
2026-07-02 complaint survey	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has no plan of correction
2026-07-02 complaint survey	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	D No actual harm, with potential for more than minimal harm; isolated	Past Non-Compliance
2026-04-09 complaint survey	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600	J Immediate jeopardy to resident health or safety; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	J Immediate jeopardy to resident health or safety; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686	G Actual harm that is not immediate jeopardy; isolated	Past Non-Compliance
2026-04-09 complaint survey	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · tag F0730	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. Administration Deficiencies · tag F0941	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. Administration Deficiencies · tag F0944	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Provide training in compliance and ethics. Administration Deficiencies · tag F0946	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-04-09 complaint survey	Provide behavior health training consistent with the requirements and as determined by a facility assessment. Administration Deficiencies · tag F0949	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-06-02
2026-01-29 complaint survey	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-02-11
2026-01-29 complaint survey	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-02-11
2026-01-29 complaint survey	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-02-11
2025-12-30 complaint survey	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2026-01-14
2025-12-30 complaint survey	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-01-14
2025-05-02 complaint survey	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686	G Actual harm that is not immediate jeopardy; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-07-10
2025-05-02 complaint survey	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · tag F0552	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · tag F0557	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-07-10
2025-05-02 complaint survey	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Nursing and Physician Services Deficiencies · tag F0710	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-05-02 complaint survey	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-06-10
2025-02-13 complaint survey	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-03-06
2025-01-23 complaint survey	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-03-06
2025-01-23 complaint survey	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-03-06
2025-01-23 complaint survey	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-03-06
2025-01-23 complaint survey	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-03-06
2025-01-23 complaint survey	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600	D No actual harm, with potential for more than minimal harm; isolated	Past Non-Compliance 2025-01-20
2025-01-23 complaint survey	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-03-06
2024-08-06 complaint survey	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	J Immediate jeopardy to resident health or safety; isolated	Deficient, Provider has date of correction 2024-10-17
2024-08-06 complaint survey	Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Administration Deficiencies · tag F0836	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-10-17
2024-08-06 complaint survey	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-10-17
2024-08-06 complaint survey	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-10-17
2024-07-25 complaint survey	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-09-09
2024-07-25 complaint survey	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-09-09
2024-07-25 complaint survey	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-09-09
2024-07-25 complaint survey	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-09-09
2024-07-25	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-09-09
2024-07-25	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-09-09
2024-07-25	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-07-25	Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-07-25 complaint survey	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-07-25	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-07-25 complaint survey	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-07-25 complaint survey	Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0691	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-07-25 complaint survey	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-07-25	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-07-25 complaint survey	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-09-09
2024-03-06 complaint survey	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-04-18
2024-03-06 complaint survey	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-04-18
2024-03-06 complaint survey	Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. Administration Deficiencies · tag F0840	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-04-18
2024-03-06 complaint survey	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · tag F0887	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2024-04-18
2024-03-06 complaint survey	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-04-18
2024-03-06 complaint survey	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-04-18
2024-01-04 complaint survey	Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · tag F0559	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-02-17
2024-01-04 complaint survey	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-02-17
2024-01-04 complaint survey	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2024-02-17
2023-08-16	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16 complaint survey	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · tag F0622	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16 complaint survey	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16 complaint survey	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16 complaint survey	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide appropriate foot care. Quality of Life and Care Deficiencies · tag F0687	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16 complaint survey	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16 complaint survey	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-09-26
2023-08-16 complaint survey	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · tag F0742	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · tag F0745	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · tag F0773	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2023-08-16	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-09-26
2022-01-13	Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental Deficiencies · tag F0909	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · tag F0561	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2022-02-08
2022-01-13	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · tag F0725	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · tag F0625	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08
2022-01-13	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · tag F0947	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2022-02-08

Fines and payment denials

Date	Penalty	Amount
2026-04-09	Fine	$343,544
2025-05-02	Fine	$61,448
2024-07-25	Fine	$31,532

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

Name	Role	Share	Since
Quinto Delta LLC Organization	5% or greater direct ownership interest	89%	2019-12-31
Tryko Delta Holdings LLC Organization	5% or greater indirect ownership interest	67%	2019-12-30
M&T Bank Organization	5% or greater security interest	—	2019-12-30
Canterbury Property 1 LLC Organization	adp of the snf	—	2019-12-30
Kohn Fam Tr Gst Exempt Uad 3-25-13 Organization	adp of the snf	—	2019-12-19
Marquis Limited LLC Organization	adp of the snf	—	2025-05-05
Nfr 2020 Irrv Tr Organization	adp of the snf	—	2019-12-30
Quinto Delta LLC Organization	adp of the snf	—	2019-12-30
Reliant Pro Rehab LLC Organization	adp of the snf	—	2025-05-05
Rsbrmk Holdings LLC Organization	adp of the snf	—	2019-12-30
Sk 2013 Delta Trust Organization	adp of the snf	—	2019-12-30
Tryko Delta Holdings LLC Organization	adp of the snf	—	2019-12-30
Uak 2020 Irrv Tr Organization	adp of the snf	—	2019-12-30
Ukr Consulting LLC Organization	adp of the snf	—	2019-12-30
Yr 2013 Delta Tr Ua 03252013 Organization	adp of the snf	—	2019-12-30
Marquis Limited LLC Organization	operational/managerial control	—	2019-12-30
Reliant Pro Rehab LLC Organization	operational/managerial control	—	2019-12-30
Abbasi, Gohar Individual	adp of the snf	—	2019-12-30
Jones, Nichelle Individual	adp of the snf	—	2021-03-15
Law, Joseph Individual	adp of the snf	—	2020-02-10
Posen, Mindee Individual	adp of the snf	—	2019-12-30
Jones, Nichelle Individual	corporate director	—	2021-03-15
Posen, Mindee Individual	corporate officer	—	2019-12-30
Flagler, Osher Individual	individual is an owner, partner or trustee of any adp of the snf	—	2025-05-05
Kahanow, Aviva Individual	individual is an owner, partner or trustee of any adp of the snf	—	2025-05-05
Levovitz, Tzvi Individual	individual is an owner, partner or trustee of any adp of the snf	—	2025-05-05
Rokeach, Fraide Individual	individual is an owner, partner or trustee of any adp of the snf	—	2025-05-05
Rokowsky, Yitzchok Individual	individual is an owner, partner or trustee of any adp of the snf	—	2025-05-05
Jones, Nichelle Individual	managing control - governing body	—	2021-03-15
Law, Joseph Individual	managing control - governing body	—	2020-02-10
Abbasi, Gohar Individual	operational/managerial control	—	2019-12-30
Jones, Nichelle Individual	operational/managerial control	—	2021-03-12

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Tell me when this record changes

One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Canterbury Rehabilitation And Healthcare Center.

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Henrico County.