Nursing Care Index

Riverside Lifelong Health & Rehabilitation Patri

Williamsburg, James City County, Virginia · CCN 495369 · Non-profit (Corporation) · part of Riverside Health System (6 facilities, chain average 3.3 stars)

CMS rates Riverside Lifelong Health & Rehabilitation Patri 4 of 5 overall as of August 2026. 60 certified beds, 50 residents a day on average. 13 citations on record from the current inspection cycles; no fines on record.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★☆ 4 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.7534 hours per resident per day
Registered nurses0.83987 hours per resident per day
Weekend total3.23852 hours per resident per day
Nursing staff turnover56.3% (registered nurses 38.5%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2024-03-22 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-05-20
2024-03-22 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-05-20
2021-09-30 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-11-11
2021-09-30 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-11-11
2021-09-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-11-11
2019-09-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-10-11
2019-09-05 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-11
2019-09-05 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-11
2019-09-05 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-11
2019-09-05 Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-11
2019-09-05 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-11
2019-09-05 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-11
2019-09-05 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · tag F0806
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-10-11

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Riverside Healthcare Association, Inc.
Organization
5% or greater direct ownership interest2004-07-30
Rector & Visitors Of The University Of Virginia
Organization
5% or greater indirect ownership interest5%2023-07-10
Riverside Integrated Services Inc.
Organization
5% or greater indirect ownership interest95%2023-07-10
Adolphi, Celia
Individual
corporate director2016-01-01
Bates, Jared
Individual
corporate director2016-01-01
Chase, Michael
Individual
corporate director2020-01-01
Courter, Robert
Individual
corporate director2016-01-01
Morehouse, Thomas
Individual
corporate director2022-03-01
Sherlock, Daniel
Individual
corporate director2003-01-20
Silvasy, Stephen
Individual
corporate director2016-01-01
Stowell, Philip
Individual
corporate director2022-03-01
Treolo, Paul
Individual
corporate director2016-01-01
Austin, Walter
Individual
corporate officer2012-07-02
Dacey, Michael
Individual
corporate officer2022-01-01
Downey, William
Individual
corporate officer2007-06-01
Heckler, Edward
Individual
corporate officer2019-01-01
Houser, Jason
Individual
corporate officer2022-01-01
Young, Julie
Individual
operational/managerial control2022-01-01
Nelson, Linwood
Individual
w-2 managing employee2019-10-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in James City County.