Nursing Care Index

Deerfield Care Center, LLC

New Richmond, St. Croix County, Wisconsin · CCN 525019 · Non-profit (Corporation) · part of Presbyterian Homes & Services (21 facilities, chain average 4.3 stars)

CMS rates Deerfield Care Center, LLC 5 of 5 overall as of August 2026. 50 certified beds, 45 residents a day on average. 13 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay2 / 4 of 5

Staffing

Total nurse staffing4.11622 hours per resident per day
Registered nurses1.49273 hours per resident per day
Weekend total3.73022 hours per resident per day
Nursing staff turnover20.4% (registered nurses 6.7%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-02-18 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-03-18
2026-02-18 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-18
2026-02-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-18
2024-11-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-12-27
2024-11-27
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-12-27
2024-11-27 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-27
2024-11-27
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-27
2024-11-27
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-27
2024-11-27
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-27
2023-09-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-20
2023-09-20 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-20
2023-09-20 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-20
2023-09-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-20

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Phm New Richmond Senior Housing Inc.
Organization
5% or greater direct ownership interest100%2008-02-07
US Bank National Association
Organization
5% or greater mortgage interest2011-08-01
US Bank National Association
Organization
5% or greater security interest2011-08-01
Phs Management, LLC
Organization
adp of the snf2026-02-12
Phs Management, LLC
Organization
operational/managerial control2011-03-11
Anderson, Jennifer
Individual
adp of the snf2016-11-01
Degear, David
Individual
adp of the snf2023-06-01
Fletcher, Jonathan
Individual
adp of the snf2025-02-01
Meyer, Mark
Individual
adp of the snf2011-03-11
Peterson, Heidi
Individual
adp of the snf2023-01-01
Fletcher, Jonathan
Individual
corporate director2025-02-01
Pederson, Mark
Individual
corporate director2023-01-01
Peterson, Heidi
Individual
corporate director2023-01-01
Fletcher, Jonathan
Individual
corporate officer2025-02-01
Peterson, Heidi
Individual
corporate officer2023-01-01
Anderson, Jennifer
Individual
operational/managerial control2016-11-01
Degear, David
Individual
operational/managerial control2008-06-01
Fletcher, Jonathan
Individual
operational/managerial control2025-02-01
Meyer, Mark
Individual
operational/managerial control2011-03-11
Peterson, Heidi
Individual
operational/managerial control2023-01-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in St. Croix County.