Nursing Care Index

Colonial Health Services

Colby, Clark County, Wisconsin · CCN 525350 · For-profit (Corporation) · part of North Shore Healthcare (59 facilities, chain average 2.7 stars)

CMS rates Colonial Health Services 2 of 5 overall as of August 2026. 70 certified beds, 59 residents a day on average. 14 citations on record from the current inspection cycles, 2 at immediate jeopardy; 1 fine totalling $22,191.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay2 / 2 of 5

Staffing

Total nurse staffing3.56595 hours per resident per day
Registered nurses0.8635 hours per resident per day
Weekend total3.18082 hours per resident per day
Nursing staff turnover42.9% (registered nurses 30%)
Administrators who left2

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-08-19
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-09-15
2025-08-19
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-09-15
2025-05-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2025-05-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2025-05-21 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2025-05-21 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2024-10-07
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-24
2024-03-14 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-03
2024-03-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-03
2024-03-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-03
2023-02-16 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-03-10
2023-02-16 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-03-10
2023-02-16 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-03-10
2023-02-16 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-03-10

Fines and payment denials

DatePenaltyAmount
2025-08-19Fine$22,191

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Cibc Bank USA
Organization
5% or greater mortgage interest2025-02-01
Cibc Bank USA
Organization
5% or greater security interest2025-02-01
Cibc Bank USA
Organization
adp of the snf2025-02-01
Cliftonlarsonallen LLP
Organization
adp of the snf2025-03-19
Continuum Therapy Partners LLC
Organization
adp of the snf2025-03-31
North Shore Healthcare LLC
Organization
adp of the snf2025-03-19
Nsh Dolf Street LLC
Organization
adp of the snf2025-02-01
Wipfli LLP
Organization
adp of the snf2025-03-19
Cibc Bank USA
Organization
operational/managerial control2025-02-01
Cliftonlarsonallen LLP
Organization
operational/managerial control2025-02-01
Continuum Therapy Partners LLC
Organization
operational/managerial control2025-02-01
North Shore Healthcare LLC
Organization
operational/managerial control2025-02-01
Wipfli LLP
Organization
operational/managerial control2025-02-01
Belongia, Christina
Individual
adp of the snf2025-02-01
Gee, Darren
Individual
adp of the snf2025-02-01
Hoehn, Jeffrey
Individual
adp of the snf2025-02-01
Lee, Morgan
Individual
adp of the snf2026-05-26
Patzer, Colleen
Individual
adp of the snf2023-02-14
Purtell, Brian
Individual
adp of the snf2025-02-01
Umland, Michael
Individual
adp of the snf2025-02-01
Baumann, Troy
Individual
direct ownership interest2025-02-01
Hoehn, Jeffrey
Individual
direct ownership interest2025-02-01
Mills, David
Individual
direct ownership interest2025-02-01
Gee, Darren
Individual
individual is an owner, partner or trustee of any adp of the snf2026-01-12
Baumann, Troy
Individual
operational/managerial control2025-02-01
Belongia, Christina
Individual
operational/managerial control2025-02-01
Gee, Darren
Individual
operational/managerial control2025-02-01
Greer, Lauren
Individual
operational/managerial control2025-02-01
Hoehn, Jeffrey
Individual
operational/managerial control2026-05-27
Lee, Morgan
Individual
operational/managerial control2026-05-26
Patzer, Colleen
Individual
operational/managerial control2023-02-14
Purtell, Brian
Individual
operational/managerial control2025-02-01
Umland, Michael
Individual
operational/managerial control2025-02-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Clark County.