Nursing Care Index

Lancaster Health Services

Lancaster, Grant County, Wisconsin · CCN 525352 · For-profit (LLC) · part of North Shore Healthcare (59 facilities, chain average 2.7 stars)

CMS rates Lancaster Health Services 2 of 5 overall as of August 2026. 50 certified beds, 42 residents a day on average. 18 citations on record from the current inspection cycles, 1 at immediate jeopardy; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / — of 5

Staffing

Total nurse staffing3.62419 hours per resident per day
Registered nurses0.6853 hours per resident per day
Weekend total3.28601 hours per resident per day
Nursing staff turnover28% (registered nurses 28.6%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-08-19 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-09-16
2025-08-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-09-16
2025-08-19 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · tag F0804
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-16
2025-08-19 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-16
2025-08-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-16
2025-08-19 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-16
2025-08-19 Implement a program that monitors antibiotic use.
Infection Control Deficiencies · tag F0881
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-16
2025-02-19
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-18
2025-02-19
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-18
2024-08-27
complaint survey
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-27
2024-07-24 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · tag F0851
F No actual harm, with potential for more than minimal harm; widespread Past Non-Compliance
2024-03-05
2024-07-24 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-23
2024-07-24 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-23
2024-04-24
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-05-03
2023-04-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-05-02
2023-04-06 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-05-02
2023-04-06 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-05-02
2023-04-06 Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies · tag F0888
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2023-04-06

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Nshr Operations LLC
Organization
5% or greater direct ownership interest100%2019-10-01
Arrowhead 123 LLC
Organization
5% or greater indirect ownership interest10%2019-10-01
The Lane Morrell Bowen Trust
Organization
5% or greater indirect ownership interest10%2019-10-01
Cibc Bank USA
Organization
5% or greater mortgage interest2024-12-31
Cibc Bank USA
Organization
5% or greater security interest2024-12-31
Arrowhead 123 LLC
Organization
adp of the snf2019-12-01
Cliftonlarsonallen LLP
Organization
adp of the snf2025-06-06
Continuum Therapy Partners LLC
Organization
adp of the snf2025-06-06
North Shore Healthcare LLC
Organization
adp of the snf2025-06-06
Nsh 1350 South Madison Street LLC
Organization
adp of the snf2019-12-01
Nsh Rehab LLC
Organization
adp of the snf2025-06-06
The Lane Morrell Bowen Trust
Organization
adp of the snf2019-12-01
Wipfli LLP
Organization
adp of the snf2025-06-06
Cibc Bank USA
Organization
operational/managerial control2024-12-31
Cliftonlarsonallen LLP
Organization
operational/managerial control2019-12-01
Continuum Therapy Partners LLC
Organization
operational/managerial control2025-03-01
North Shore Healthcare LLC
Organization
operational/managerial control2019-12-01
Nsh Rehab LLC
Organization
operational/managerial control2025-03-01
Wipfli LLP
Organization
operational/managerial control2025-02-01
Mills, David
Individual
5% or greater indirect ownership interest18%2019-10-01
Baumann, Troy
Individual
adp of the snf2019-12-01
Belongia, Christina
Individual
adp of the snf2019-12-01
Gee, Darren
Individual
adp of the snf2021-11-30
Greer, Lauren
Individual
adp of the snf2023-11-29
Hoehn, Jeffrey
Individual
adp of the snf2019-12-01
Horstman, Natalie
Individual
adp of the snf2026-01-21
Patzer, Colleen
Individual
adp of the snf2023-02-14
Purtell, Brian
Individual
adp of the snf2019-12-01
Slane, Eric
Individual
adp of the snf2023-02-01
Baumann, Troy
Individual
corporate director2019-10-01
Hoehn, Jeffrey
Individual
corporate director2019-12-01
Baumann, Troy
Individual
operational/managerial control2019-12-01
Belongia, Christina
Individual
operational/managerial control2019-12-01
Gee, Darren
Individual
operational/managerial control2021-11-30
Greer, Lauren
Individual
operational/managerial control2023-11-29
Hoehn, Jeffrey
Individual
operational/managerial control2019-12-01
Horstman, Natalie
Individual
operational/managerial control2026-01-21
Patzer, Colleen
Individual
operational/managerial control2023-02-14
Purtell, Brian
Individual
operational/managerial control2019-12-01
Slane, Eric
Individual
operational/managerial control2023-02-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Grant County.